At a Glance
- Tasks: Manage client relationships and ensure a seamless customer experience.
- Company: Join a leading pharmaceutical company in Birmingham with a focus on bespoke medicines.
- Benefits: Competitive salary, career growth, and the chance to make a difference in healthcare.
- Other info: Opportunity to travel across the UK and Ireland while working in a dynamic environment.
- Why this job: Be the key contact for clients and shape their journey with innovative solutions.
- Qualifications: Degree in a relevant field and 3 years of customer-facing experience required.
The predicted salary is between 28000 - 34000 £ per year.
Talentmark are recruiting for an Account Manager to join a pharmaceutical company, based in Birmingham, on a permanent basis. The salary is around 28,000-34,000 per annum.
The Company: Our client is a Pharmaceutical manufacturing company who produce, import, and distribute bespoke medicines.
Your main duties will be:
- Manage the end-to-end customer journey from onboarding to retention.
- Act as the primary point of contact for a portfolio of clients.
- Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries.
- Collaborate across departments to ensure a seamless customer experience.
- Maintain accurate records and provide regular reports to management.
Your Background (Essential):
- Degree in scientific, pharmaceutical or quality-related discipline.
- Minimum of 3 years experience in a customer success, account management or customer-facing role.
- Flexibility to travel across the UK and Ireland.
Your Background (Desirable):
- Experience in a GMP, pharmaceutical, specials or other regulated environment.
- Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.
Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.
Account Manager employer: Talentmark
As a leading pharmaceutical manufacturing company based in Birmingham, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With competitive salaries and a commitment to professional development, we offer our Account Managers the opportunity to grow within a dynamic environment while making a meaningful impact on patient care through bespoke medicines. Join us to be part of a team that values your contributions and supports your career aspirations.
