Medical Information Customer Experience Specialist Role
Talentmark are recruiting for a Medical Information Customer Experience Specialist to join a company in the pharmaceutical industry on a contract basis for 6 months. This role is hybrid with 50% time in Tadworth and 50% home working.
Company
Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Salary
£23.43 ph PAYE
Responsibilities
- Research and respond to inquiries received via multiple channels.
- Document the inquiry and response accurately and completely according to relevant Standard Operating Procedures.
- Ensure continuity and quality of service for customers across all countries of cover.
- Provide response in customer's local language using approved resources in English.
- Identify and report adverse events and product quality complaints within required timelines.
Your Background
- This role requires fluency in Dutch, and English is a must.
- Hold a relevant degree in a scientific subject (pharmacy degree preferred) or have equivalent working experience.
- Some work experience in medical information.
- Understanding of the regulatory and compliance issues relating to the medical function.
It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
#J-18808-Ljbffr
Medical Information Customer Experience Specialist -7747 in Tadworth employer: Talentmark Limited
Join a leading multinational consumer goods company in Newcastle, where innovation meets opportunity. As a Laboratory Assistant, you'll benefit from a collaborative work culture that prioritises employee growth and development, alongside competitive pay and comprehensive training. With a focus on quality and safety, this role offers a chance to contribute to well-known household brands while working in a state-of-the-art laboratory environment.
