Partner Portal Administrator (E-Commerce) - Inside IR35

E-Commerce Salesforce Administrator

Job Description

This role involves maintaining, enhancing, and supporting a Salesforce-based Partner Portal — a key interface for external reseller and partner communities.

3 days in London – non negotiable

Responsibilities

• Administer the Salesforce Partner Portal, including user setup, permissions, profiles, roles, and access management.
• Maintain portal configurations, page layouts, and custom components to meet evolving business needs.
• Provide Tier 2 support to internal and external users, resolving access issues and troubleshooting errors.
• Develop and maintain user documentation, training materials, and FAQs.
• Identify and implement opportunities for automation, efficiency, and usability enhancements.
• Collaborate with technical teams on system changes and enhancements.
• Ensure secure and compliant access in line with data governance and security standards.
• Conduct regular audits of user access and system integrity.
• Work with business stakeholders to gather requirements, prioritize changes, and align with the broader roadmap.
• Participate in testing and validation of portal-related releases.

Essential Skills

• Proven experience in Salesforce administration, particularly with Partner or Experience Cloud portals.
• Strong understanding of user management, roles, profiles, permission sets, and data visibility in Salesforce.
• Excellent troubleshooting skills and a user-focused approach.
• Strong communication skills for engaging with both technical and non-technical users.
• Ability to manage multiple priorities independently in a fast-paced environment.

Additional Skills & Qualifications

• Salesforce Administrator Certification.
• Experience with Experience Cloud (formerly Community Cloud) is highly desirable.
• Background in working with external partner ecosystems or within global technology environments.
• Familiarity with collaboration tools such as JIRA and Confluence.

Location

London, UK

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as \”Allegis Group\”). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the \”Contacting Us\” section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

#J-18808-Ljbffr