Job Title: Utility Service Advisor Location: Welwyn Garden City, Herts Salary: £26,000 per annum +£2,000 discretionary annual bonus (paid quarterly) after first 12 months Contract: Permanent, Full-time / Monday-Friday, 37 hours per week / Some flexibility / Part-remote Utility Service Advisor: Do you have experience working in a busy, fast paced customer service or support position? Do you thrive on solving problems and helping customers find the right solution? Is delivering excellent customer service something you are genuinely passionate about? Does a varied role where no two days are the same appeal to you? Would the opportunity to join a highly established, market leading organisation that is continuing to grow and invest in its people spark your interest? Maybe you have a genuine interest in the UK energy sector or global news and trends affecting the energy markets? Would being able to make a real difference by delivering outstanding service to members be rewarding for you? If you answer ‘YES’ to some of the above please get in touch with TalentHQ Recruitment today… Our Client: Our client is highly established and one of the leading providers of reduction services in the UK and has an exciting opportunity to join their team as a Utility Service Advisor. Job Role: Do you thrive on solving problems, keeping customers happy, and getting to the bottom of tricky issues? If so, our client is looking for a confident, detail-driven, and customer focused Utility Service Advisor to join their successful Utilities Team. In this role, you’ll be the go to expert for resolving utility queries, coordinating tenancy changes, and ensuring our members receive the best service possible. You’ll need a sharp mind, the confidence to challenge suppliers when necessary, and the drive to see each task through to completion. If you’re driven to solve problems, great with people, and thrive in a fast-paced environment, we’d love to hear from you. Job Duties: Manage and resolve utility customer service queries within agreed timescales.
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