At a Glance
- Tasks: Manage a busy reception desk and support administration tasks in a dynamic environment.
- Company: Join a well-established consultancy with a friendly and supportive team.
- Benefits: Enjoy 22 days holiday, your birthday off, and private medical insurance.
- Other info: Flexible working hours with early finishes on Fridays and opportunities for career growth.
- Why this job: Be the welcoming face of the company and play a key role in daily operations.
- Qualifications: Experience in reception or administration, strong IT skills, and excellent communication.
Location: Welwyn Garden City, Hertfordshire
Salary: £26,000 - £28,000 per annum
Contract: Full Time, 37 hours per week, Monday to Friday
Working Hours: 9am - 5.30pm (Monday to Thursday) & 9am-5pm Friday.
Do you have experience managing a busy reception desk? Have you got strong administration skills? Are you organised, professional, personable and confident working in a fast-paced environment? Would you enjoy playing a key role in keeping our clients day-to-day operations running smoothly? Does the idea of joining a well-established, friendly and growing organisation with great company perks appeal to you? If you answer ‘YES’ to some of the above, then please get in touch with the TalentHQ Recruitment team today.
Our client is a well-established and growing consultancy specialising in procurement and cost-reduction solutions across a wide range of sectors. With a strong reputation built over 30 years, they partner with organisations from SMEs to large PLCs. Their continued success is driven by innovation, exceptional service standards and long-standing client relationships and they are currently seeking an experienced Receptionist/Administrator to join their friendly and supportive team.
Job Role: Our client is looking for a professional, personable, proactive and experienced Receptionist/Administrator to support their Administration and Finance team. This is an integral and varied position where you will play a key role in ensuring the smooth running of day-to-day operations, as well as providing a warm and welcoming first impression to visitors.
Key responsibilities:
- Reception and Front of House
- Answer and forward incoming telephone calls in a professional manner
- Meet and greet visitors upon arrival
- Manage deliveries
- Administration
- Arrange and coordinate travel and hotel bookings for employees
- Set up clients on our clients CRM system and support day-to-day CRM administration tasks
- Carry out Credit checks
- Send Appraisal reminders to Managers and Directors
- Support the Finance team and help monitor the team email inbox
- General office Administration, including dealing with confidential waste removal, stationery orders, workwear, Franking Machine and post
- Provide other administrative tasks as required across the business.
Requirements:
- Previous experience working in a reception, administration or customer facing role is highly preferred
- Strong Administrative and IT skills, including good working knowledge of Microsoft Office, such as Word, Excel and Outlook
- Excellent communication and interpersonal skills, with a clear and professional telephone manner
- Ability to multitask, prioritise a busy workload, and remain calm under pressure
- A proactive, positive, and flexible approach and readiness to support the wider team.
Benefits:
- 22 days holiday
- Your Birthday off (or nearest day it falls on a weekend)
- Long Service Awards every 5 years, including extra annual leave and tax free bonus
- Pension contributions of 5% employee and 6% employer
- Eyecare support, including free eye test voucher annually and £50 towards first set of glasses if required for work
- Dental reimbursement of up to £65 per year for regular check-ups
- Death in service cover of four times salary (as a one off payment) on completion of probation
- Private Medical Insurance scheme, with employee contribution up to 2 years and BIK (benefit-in-kind) tax after 2 years
- Employee saving scheme- Access to Vouchers, discount cards, utilities and more
- Early Finish on a Friday- where everyone can leave 30 minutes early
- Time off in Lieu of up to 7.5 hours per month, which can be worked extra and taken by the employee at agreed times (upon completion of probation).
- Flu vaccinations can be claimed back via expenses every year.
Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will aim to contact you within 7 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.
Receptionist/Administrator in Welwyn Garden City employer: TalentHQ Ltd
Join a well-established and friendly consultancy in Welwyn Garden City, where your role as a Receptionist/Administrator will be pivotal in ensuring smooth day-to-day operations. Enjoy a supportive work culture that values employee growth, offering benefits such as 22 days holiday, your birthday off, and a private medical insurance scheme, all while being part of a team that prioritises innovation and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Welwyn Garden City
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Administrator, you'll need to be personable and professional. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects the company's vibe while still looking polished and professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist/Administrator in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in reception or administration roles. We want to see how you've managed busy environments and what skills you bring to the table!
Be Personable and Professional:Since you'll be the first point of contact, it's crucial to convey your friendly and professional nature in your application. Use a warm tone and let your personality shine through!
Tailor Your Application:Take a moment to tailor your CV and cover letter to match the job description. Mention specific skills like multitasking and IT proficiency that align with what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at TalentHQ Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Multitasking Skills
As a Receptionist/Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed a busy workload. Be ready to discuss how you prioritise tasks and stay calm under pressure.
✨Practice Your Communication Style
Since this role involves a lot of interaction with clients and visitors, practice your communication skills. Think about how you would greet someone at the reception or handle a phone call. A clear and professional telephone manner is key, so consider doing mock interviews with a friend.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific responsibilities of the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
