At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain 5-star cleanliness and presentation standards.
- Company: Join Rockliffe, a luxury resort known for exceptional guest experiences.
- Benefits: Earn £13.15 per hour with flexible hours and a supportive team environment.
- Other info: Enjoy a hands-on role with opportunities for personal growth and team development.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Experience in housekeeping and a passion for maintaining high standards.
The predicted salary is between 13.15 - 13.15 £ per hour.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Location: Darlington
Hours: 28 hours per week (Including weekends)
Salary: £13.15 per hour
Our success is dependent on every single individual in our team. At Rockliffe, exceptional standards are at the heart of the guest experience. From beautifully presented bedrooms to immaculate public areas, our Housekeeping team plays a vital role in creating the luxury experience our guests and members expect.
We are looking for an experienced and enthusiastic Housekeeping Supervisor to join our team and help us consistently deliver the exceptional standards associated with a 5 Star resort. This is a hands-on supervisory role, perfect for someone who has a genuine eye for detail, takes pride in exceptional standards and, importantly, enjoys bringing out the best in others.
Working closely with our Executive Housekeeper and Deputy Housekeeper, you'll help lead the day-to-day operation, support and develop the team and ensure every bedroom and guest area is presented beautifully.
What will you be doing? No two days in Housekeeping are quite the same. As Housekeeping Supervisor, you'll help coordinate the daily operation while remaining visible and hands-on with the team.
- Support the Executive Housekeeper and Deputy Housekeeper with the smooth running of the Housekeeping department and deputise when required.
- Coordinate daily room allocations and responsibilities, ensuring the team understands the day's priorities, guest requirements and special requests.
- Inspect bedrooms and public areas, ensuring our exacting cleanliness and presentation standards are consistently achieved.
- Lead from the front, supporting the team with cleaning bedrooms and public areas when required.
- Set clear daily objectives and provide direction, encouragement and support throughout the shift.
- Coach and train team members on the job, celebrating great performance and addressing areas where additional support is needed.
- Ensure VIP arrivals, special occasions and individual guest requests are communicated and prepared to the required standard.
Please click on the apply button to read the full job description.
Housekeeping Supervisor in Darlington employer: Talentheads
Mental Health Matters (MHM) is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Sunderland. With a strong focus on employee well-being, MHM offers generous benefits such as enhanced parental leave, additional annual leave after five years, and a commitment to professional development through training opportunities. Joining MHM means being part of a passionate team that prioritises mental health and social care, making a meaningful impact in the community while enjoying a collaborative and values-driven culture.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Darlington
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Talentheads and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Supervisor in Darlington
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Talentheads that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Talentheads.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Talentheads get a sense of who you are beyond your experience!
How to prepare for a job interview at Talentheads
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Talentheads and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
