Overview
Hybrid Position - Central London. As Technology AI Business Partner, you will play a critical role in translating AI strategy into practical, value‑led delivery across the business. You will act as a key enabler connecting Technology, Governance and business teams, ensuring AI tools and automation are deployed where they create clear value, within defined governance and risk guardrails. It is a hands‑on, commercially focused business partnering role, responsible for:
- Supporting the Digital Skills & AI Forum to drive adoption of AI productivity tools,
- Supporting well‑governed AI proofs of concept (PoCs),
- Helping teams translate real business problems into clearly scoped, value‑led AI initiatives,
- Ensuring AI activity is tracked, governed and aligned to strategic priorities.
You will operate across all four pillars of the AI strategy — productivity tools, specialist AI, back‑office automation and front‑office platforms — working closely with business leaders, the AI Board, and the Digital Skills & AI Forum.
AI Strategy & Business Partnering
- Act as the day‑to‑day business partner for AI adoption, supporting teams across Corporate, Real Estate, Development and Operations.
- Translate strategic objectives into practical AI use cases, with clear outcomes, benefits and delivery plans.
- Help teams distinguish between everyday productivity use, specialist AI tools and higher‑risk agentic or workflow automation.
Productivity Tools & Adoption
- Provide hands‑on expertise and content to the Digital Skills & AI Forum to support adoption and effective use of approved AI productivity tools (e.g., Copilot, Claude, ChatGPT where approved).
- Work hands‑on with teams to identify high‑value use cases, improve ways of working and build practical AI confidence.
- Support and contribute to the Digital Skills & AI Forum, sharing best practice and surfacing emerging needs and risks.
Proofs of Concept & Specialist Tools
- Partner with business teams to shape specialist AI opportunities by structuring use cases, defining success measures, developing business cases, and scoping proposals for governance. Tool identification remains business‑led; the Tech AI Business Partner ensures ideas are robust and delivery‑ready before entering the governance process.
- Coordinate PoCs with Tech colleagues and suppliers to ensure timely, well‑governed delivery.
- Ensure benefits, costs and risks are documented and visible within the AI use‑case portfolio.
Governance, Risk & Value Tracking
- Ensure AI initiatives follow agreed governance and acceptable‑use frameworks, escalating appropriately based on risk.
- Support the AI Board through accurate use‑case documentation, benefits tracking and early visibility of issues.
- Help embed consistent benefits tracking so AI value is measurable, not anecdotal.
Material Back‑Office Automation Support
- Support the demand-shaping and scoping of material back‑office automation initiatives — those that go beyond the Microsoft suite, require architectural input or carry significant scope.
- Work closely with the Head of Technology Business Partnering to ensure the Technology perspective is properly represented, and with the Head of PMO & Value Architecture to ensure alignment with portfolio governance.
- Delivery resource for these initiatives will be commissioned on a project basis; this role provides the requirements and scoping input that makes commissioning effective.
- Lighter‑touch Microsoft 365 automation (Power Automate, Copilot Studio and similar) delivered via Digital Skills requests is owned by the Head of PMO & Value Architecture and sits outside this role's remit.
