At a Glance
- Tasks: Manage the Ocado account and drive digital commerce performance.
- Company: Dynamic FMCG company with a collaborative hybrid culture.
- Benefits: Competitive salary, annual bonus, and ongoing learning opportunities.
- Other info: Opportunity for career growth into eCommerce leadership roles.
- Why this job: Gain real ownership and visibility in a fast-paced eCommerce environment.
- Qualifications: Experience with online grocery accounts and strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Have you managed online grocery customers such as Ocado, Tesco, Sainsbury’s, Asda, Morrisons or Waitrose? Do you have hands-on experience with digital shelf optimisation and online product content? Have you delivered retail media campaigns through Citrus, Criteo or similar platforms?
Take ownership of one of the UK’s most important online grocery accounts. If you’re looking for a role that gives you real ownership, broader responsibility and a genuine route into eCommerce leadership, this could be the next step. You’ll take full ownership of the Ocado account while helping shape digital commerce performance across the wider grocery channel. You’ll work across customer management, digital shelf execution and retail media, giving you exposure to some of the fastest-growing areas in FMCG. This is a role for someone who enjoys pace, wants visibility and is motivated by delivering commercial results.
Why this opportunity stands out:
- Full ownership of the Ocado account
- Significant exposure to retail media and digital commerce
- Broad commercial role covering account management, digital shelf and activation
- High level of autonomy and accountability
- Direct exposure to senior commercial stakeholders
- Opportunity to develop towards broader eCommerce and National Account leadership roles
- Hybrid working environment with a collaborative culture
The role:
You’ll be responsible for delivering sustainable growth across Ocado while ensuring brands perform strongly across online grocery platforms. Working closely with Sales, Marketing and Media teams, you’ll drive commercial performance, improve online execution and maximise the effectiveness of retail media investment.
Key responsibilities include:
- Leading the Ocado customer relationship and Joint Business Plan
- Delivering Net Revenue, Trade Investment and Gross Margin targets
- Managing promotional plans and commercial performance
- Improving digital shelf execution across online grocery retailers
- Optimising content, availability, search visibility, ratings and reviews
- Managing product content through Brand Bank
- Identifying and resolving online execution issues
- Planning, activating and optimising retail media campaigns
- Managing Citrus and Criteo activity and budgets
- Analysing campaign performance and ROI
- Generating insights that support future growth opportunities
What you’ll bring:
Essential:
- Experience managing online grocery or eCommerce customers within FMCG
- Strong commercial account management experience
- Knowledge of digital shelf fundamentals
- Experience working with online retailers such as Ocado, Tesco, Sainsbury’s, Asda, Morrisons or Waitrose
- Strong analytical and stakeholder management skills
- Ability to thrive in a fast-paced, matrix environment
Desirable:
- Experience using Citrus and/or Criteo
- Knowledge of Profitero, Commerce IQ or eStore
- Shopper marketing or category experience
- Broader eCommerce or digital commerce exposure
What you’ll receive:
- £40,000-£50,000 salary
- 7.5% annual bonus
- Hybrid working (3 days in Maidenhead)
- Ongoing learning and development opportunities
- Exposure to senior commercial leadership
- A role with genuine ownership and visibility
- Opportunity to build expertise in one of FMCG’s fastest-growing channels
If you’re ready to take ownership of a major online grocery customer while building broader eCommerce, digital shelf and retail media expertise, we’d like to hear from you. No sponsorship or relocation offered.
eCommerce Account Manager in England employer: TalentForte Recruitment Solutions
As an eCommerce Account Manager at our Maidenhead location, you will thrive in a dynamic hybrid working environment that fosters collaboration and innovation. With full ownership of the Ocado account, you'll enjoy significant exposure to senior stakeholders and the opportunity to develop your career towards eCommerce leadership roles, all while benefiting from ongoing learning and a competitive salary package that includes a 7.5% bonus.
Contact Details:
TalentForte Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Account Manager in England
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like TalentForte Recruitment Solutions are looking for when hiring for a eCommerce Account Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to TalentForte Recruitment Solutions for the eCommerce Account Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at TalentForte Recruitment Solutions as a eCommerce Account Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out TalentForte Recruitment Solutions’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Account Manager.
We think you need these skills to ace eCommerce Account Manager in England
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at TalentForte Recruitment Solutions, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with TalentForte Recruitment Solutions's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at TalentForte Recruitment Solutions. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at TalentForte Recruitment Solutions
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that TalentForte Recruitment Solutions uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at TalentForte Recruitment Solutions. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
