Customer Finance Partner | Fintech Ops & Onboarding Lead in London

Customer Finance Partner | Fintech Ops & Onboarding Lead in London

London Full-Time 56250 - 68750 £ / year (est.) On-site
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At a Glance

  • Tasks: Own the customer journey from onboarding to ongoing account success.
  • Company: Talentedge, a dynamic fintech company in London.
  • Benefits: Flexible working, competitive salary, and opportunities for professional growth.
  • Other info: Enjoy a collaborative environment with a three-day office flex.
  • Why this job: Make a real impact by improving customer processes and experiences.
  • Qualifications: Detail-oriented with a passion for customer success and finance.

The predicted salary is between 56250 - 68750 £ per year.

Talentedge in London is seeking a Customer Finance Partner to own the customer journey from onboarding through to ongoing account success. This hands-on role sits across customer success, finance, credit and operations, and suits someone who likes detail and improving processes. Based near Liverpool Street, the role is London-based with a three-day-per-week flex.

You’ll coordinate onboarding, guide customers through KYC and platform setup, drive utilisation of financing facilities.

Customer Finance Partner | Fintech Ops & Onboarding Lead in London employer: Talentedge

Join a dynamic and innovative international technology organisation that prioritises employee development and offers a collaborative work culture. As a Team Lead, you will have the opportunity to shape a global Workday platform while enjoying competitive compensation, including shares and bonuses, alongside a strong focus on continuous improvement and transformation initiatives. With a hybrid working model based in London, you will benefit from flexibility and the chance to work closely with senior stakeholders across various departments, fostering both personal and professional growth.

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Contact Details:

Talentedge Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Finance Partner | Fintech Ops & Onboarding Lead in London

✨Tip Number 1: Tap Into Professional Networks

The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!

✨Tip Number 2: Attend Finance Events and Conferences

Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Talentedge. You never know who might be your next boss or a crucial contact!

✨Tip Number 3: Showcase Your Expertise

Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Talentedge.

✨Tip Number 4: Apply Directly on Company Websites

Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Talentedge. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!

We think you need these skills to ace Customer Finance Partner | Fintech Ops & Onboarding Lead in London

Customer Journey Management
Onboarding Coordination
KYC (Know Your Customer)
Platform Setup
Process Improvement
Attention to Detail
Customer Success

Some tips for your application 🫡

Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.

Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Talentedge and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!

Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.

Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Talentedge how you can be a team player!

How to prepare for a job interview at Talentedge

✨Brush Up on Technical Skills

Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!

✨Showcase Your Financial Acumen

If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Talentedge.

✨Know Your Numbers

In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.

✨Connect with Company Goals

Familiarise yourself with Talentedge's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!