Client Operations Administrator in London

Client Operations Administrator in London

London Full-Time No working from home possible
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At a Glance

  • Tasks: Support client administration tasks in a dynamic wealth management environment.
  • Company: Join a leading US wealth manager listed on the NYSE and part of the S&P 500.
  • Benefits: Competitive salary, professional development, and a supportive team culture.
  • Other info: Fast-paced role with opportunities for growth and learning.
  • Why this job: Be part of a proactive team making a real difference in client operations.
  • Qualifications: Experience in financial services and strong communication skills required.

A well-established US wealth manager, listed in the NYSE and part of the S&P 500, is recruiting for a client administrator within the operations team in the wealth management arm of the business in London.

About the Role

We are seeking a proactive and detail-oriented Client Administrator to join our Operations team in London. In this role, you will support a variety of administrative duties, including document screening, account opening, deceased account processing, handling technical queries, and participating in ad hoc projects.

Key Responsibilities

  • Screen anti-money laundering (AML) documentation for various account types, including GIA, ISAs, Pensions, OPBs, and Trusts.
  • Validate documents such as cheques and W-8 forms.
  • Manage account opening processes and continuously monitor pending accounts.
  • Administer deceased accounts, including requesting probate valuations.
  • Handle account closures, including calculating and deducting closing fees.
  • Allocate valid W-8 forms to accounts and chase expired documentation.
  • Perform all types of static data amendments.
  • Process client and provider payments, initial ISA subscriptions, internal client journals, and set up regular payments, standing orders, and income sweeps.
  • Deduct ad hoc charges such as custody, financial adviser, management, and valuation fees.
  • Address all client administration and internal/ external queries within agreed service levels.

Skills and Experience Required

  • Experience working in the wealth management / stock broking or financial services industry
  • Experience in either AML and/or account opening/ account closing /client administration and support
  • Knowledge of ISAs/IFAs/OBPs/GIAs and/or Pensions
  • Effective both independently and as part of a team.
  • Capable of working under pressure and meeting deadlines.
  • Quality-oriented with attention to detail.
  • Strong interpersonal and communication skills, both verbal and written.
  • Excellent organisational and time management skills.

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Client Operations Administrator in London employer: Talentedge

Join a dynamic e-commerce start-up that values innovation and agility, offering you the chance to take ownership of financial processes in a fast-paced environment. With a strong emphasis on employee growth and collaboration, you'll work closely with founders and senior leadership, ensuring your contributions directly impact the company's success. Enjoy a vibrant work culture that encourages creativity and provides unique opportunities for professional development.

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Contact Details:

Talentedge Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Operations Administrator in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Talentedge. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Client Operations Administrator in London

Anti-Money Laundering (AML) Knowledge
Account Opening and Closing Processes
Client Administration
Document Screening
Knowledge of ISAs, IFAs, OPBs, GIAs, and Pensions
Interpersonal Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Talentedge.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Talentedge's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Talentedge

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Talentedge.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Talentedge will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Talentedge employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.