Customer Journey & Process Transformation Analyst in Bath

Customer Journey & Process Transformation Analyst in Bath

Bath Full-Time On-site
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Talentedge is partnering with an established housing organisation in Bath to recruit a Business Process Analyst. The role focuses on operational and digital transformation, mapping customer and process improvements across repairs, lettings and tenancy management.

You will work with stakeholders across operations, customer and technology teams to identify pain points, design as-is and to-be processes, and support CRM releases with testing and training.

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Customer Journey & Process Transformation Analyst in Bath employer: Talentedge

Join a dynamic and innovative international technology organisation that prioritises employee development and offers a collaborative work culture. As a Team Lead, you will have the opportunity to shape a global Workday platform while enjoying competitive compensation, including shares and bonuses, alongside a strong focus on continuous improvement and transformation initiatives. With a hybrid working model based in London, you will benefit from flexibility and the chance to work closely with senior stakeholders across various departments, fostering both personal and professional growth.

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Contact Details:

Talentedge Recruitment Team