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For Companies At a Glance
- Tasks: Coordinate engineer schedules and manage customer requests for high-quality service delivery.
- Company: Join a dynamic team focused on delivering exceptional engineering support.
- Benefits: Gain valuable experience, training, and develop essential skills in a supportive environment.
- Why this job: Be the backbone of our operations and make a real difference in customer satisfaction.
- Qualifications: Strong organisational skills and a passion for teamwork and communication.
- Other info: Opportunity to grow within a fast-paced industry with a focus on safety and efficiency.
About the Role
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
We are looking for a proactive and organised candidate to be a Trainee Coordinator to join our clients team. This role plays a key part in ensuring our field engineers are fully supported to deliver high-quality service to customers. You will be responsible for coordinating engineer schedules, managing customer requests, and making sure planned and reactive work is delivered efficiently, safely, and within agreed timescales.
Key Responsibilities for the Engineering Coordinator
* Coordinate and manage engineer diaries to ensure workloads are completed on time.
* Organise customer schedules in line with SLAs and provide accurate ETAs.
* Work closely with the National Operating Centre to support real-time scheduling.
* Liaise with stores personnel to source and allocate parts required for jobs.
* Assist with Health & Safety documentation, including RAMS and method statements.
* Produce and maintain accurate internal reports using Microsoft Excel.
* Plan and coordinate customer site visits, ensuring engineers are equipped with the right parts and information.
* Manage multiple shared mailboxes, responding to and following up on customer requests.
What we are looking for in an Engineering Coordinator
* Highly organised with excellent time management skills.
* Strong communication abilities, confident in liaising with engineers, colleagues, and customers.
* Able to work independently and under pressure while maintaining attention to detail.
* Competent in Microsoft Outlook, Word, and Excel (training provided).
* A team player with a customer-first mindset
Trainee Controller employer: Talented People
Contact Detail:
Talented People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Controller
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed, and we’re always on the lookout for proactive candidates like you. Don’t miss out!
We think you need these skills to ace Trainee Controller
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description from top to bottom. It’s packed with info about what we’re looking for, and tailoring your application to match those points can really boost your chances!
Show Off Your Organisational Skills: As a Trainee Controller, being organised is key! In your application, highlight any experiences or skills that showcase your ability to manage schedules and handle multiple tasks efficiently. We love a proactive candidate!
Communicate Clearly: Strong communication is crucial in this role. Make sure your application reflects your ability to communicate effectively. Use clear language and structure your thoughts well – it’ll show us you can liaise confidently with engineers and customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Talented People
✨Know the Role Inside Out
Make sure you thoroughly understand the job description for the Trainee Controller position. Familiarise yourself with key responsibilities like coordinating engineer schedules and managing customer requests. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Organisational Skills
Since the role requires excellent time management and organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured deadlines were met.
✨Brush Up on Your Communication Skills
As a Trainee Controller, you'll need to liaise with engineers, colleagues, and customers. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter in the role to showcase your communication abilities.
✨Get Comfortable with Excel
The job mentions producing and maintaining reports using Microsoft Excel. If you're not already proficient, take some time to learn basic functions and formulas. Being able to discuss your Excel skills will show that you're proactive and ready to hit the ground running.
