At a Glance
- Tasks: Service and maintain commercial coffee machines while delivering top-notch customer service.
- Company: Join a stable and supportive company in the coffee industry.
- Benefits: Competitive salary, door-to-door overtime, and a dynamic work environment.
- Other info: Opportunity for growth in a friendly team atmosphere.
- Why this job: Combine your passion for coffee with hands-on engineering skills in a rewarding role.
- Qualifications: Experience with commercial coffee machines and strong problem-solving abilities.
The predicted salary is between 24000 - 36000 £ per year.
Location: North East England
Salary: £30,000 - £33,000 + Door-to-Door Overtime
About the Role
We are currently seeking an experienced Coffee Machine Service Engineer to join our client’s growing service team. This is a field-based role covering the North East of England and Scotland, providing installation, service, and maintenance of commercial coffee equipment at customer sites. This is an excellent opportunity for an engineer with strong coffee machine experience who is looking to join a stable and supportive company offering competitive pay and door-to-door overtime.
Key Responsibilities
- Service, maintain, and repair commercial coffee machines at customer locations
- Diagnose faults and carry out efficient repairs
- Install and commission coffee machines when required
- Deliver high levels of customer service while on-site
- Complete service reports and maintain accurate documentation
- Ensure all work is completed in line with company and safety standards
Required Experience
- Previous experience servicing commercial coffee machines
- Hands-on experience with brands such as:
- Coffetek
- Cimbali
- Evoca
- Gaggia
- Casadio
Coffee Field Service Engineer employer: Talented People
Talented People is an excellent employer for those looking to thrive in the electric vehicle sector, offering a competitive salary and comprehensive benefits including a company van and tools. With a strong focus on employee growth through ongoing training, our supportive work culture fosters skill development and career advancement, making it an ideal place for qualified electricians in the Greater Manchester area to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee machine industry or join relevant groups on social media. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with brands like Coffetek or Cimbali, make sure to highlight that in conversations. Bring it up during interviews or networking events to catch the attention of potential employers.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions for field service roles and think about how you’d handle specific scenarios, like diagnosing faults or delivering top-notch customer service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Coffee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with coffee machines and any relevant brands. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about coffee machines and how your previous roles have prepared you for this position. Keep it friendly and professional!
Show Off Your Customer Service Skills:Since delivering high levels of customer service is key, share examples of how you've gone above and beyond for customers in the past. We love to see candidates who value great service as much as we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Talented People
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of the specific brands mentioned in the job description, like Coffetek and Cimbali. Being able to discuss your hands-on experience with these machines will show that you're not just familiar with them, but that you can handle any issues that might arise.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a client or resolved a tricky situation.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on common faults and repairs related to coffee machines. You might even want to prepare a few scenarios where you successfully diagnosed and fixed a problem to demonstrate your expertise.
✨Bring Documentation Samples
Since maintaining accurate documentation is part of the job, consider bringing samples of service reports or maintenance logs you've completed in previous roles. This will not only highlight your organisational skills but also show that you take your responsibilities seriously.
