At a Glance
- Tasks: Service and repair commercial laundry equipment while delivering top-notch customer service.
- Company: Join a reputable and growing service team in Bristol.
- Benefits: Competitive salary, company vehicle, overtime, and ongoing training.
- Other info: Great career progression opportunities in a supportive team environment.
- Why this job: Enjoy independence, solve technical challenges, and build strong customer relationships.
- Qualifications: Strong electrical skills and experience with commercial equipment preferred.
The predicted salary is between 36000 - 36000 £ per year.
Location: Bristol (Field Based)
Salary: Competitive + Overtime + Company Vehicle
Job Type: Full-time, Permanent
Hours: 42.5 hours per week
About the Role
Our client is seeking a skilled and motivated Field Service Engineer to join their growing Commercial Service team covering Bristol and the surrounding region. This is an excellent opportunity for an experienced engineer who enjoys working independently, solving technical issues, and delivering outstanding customer service.
The successful candidate will attend customer sites to service, maintain, and repair a wide range of commercial laundry equipment while ensuring high standards of workmanship and professionalism at all times.
Key Responsibilities
- Carrying out servicing, repairs, and preventative maintenance on commercial laundry equipment
- Diagnosing and repairing electrical and mechanical faults efficiently
- Responding promptly to breakdowns and scheduled service calls
- Completing accurate service reports using the company system
- Working within agreed service authorisation limits and communicating effectively with the service team
- Building and maintaining strong customer relationships on site
- Managing van stock to ensure readiness for daily service work
- Maintaining the company vehicle in line with manufacturer schedules
- Following all customer and company health & safety procedures
- Providing basic operational guidance and training to customers when required
Key Performance Indicators
- First-time fix rate of 80% or above
- Average of 4–6 service calls per day depending on travel
- Recall rate below 4%
Skills & Experience
- Strong electrical fault-finding and diagnostic skills
- Experience servicing commercial or industrial equipment
- Good understanding of safe systems of work and electrical isolation
- Excellent customer service and communication skills
- Ability to work independently and manage workloads effectively
- Commercial gas qualification (ACS) desirable but not essential
What’s on Offer
- Competitive salary package
- Company vehicle and fuel card
- Overtime opportunities
- Ongoing training and professional development
- Company tools and equipment provided
- Supportive and professional team environment
- Long-term career progression opportunities
How to Apply
If you are an experienced Field Service Engineer based in Bristol and looking to join a reputable and growing service team, we would love to hear from you. Submit your CV today to apply.
Field Service Engineer in Bristol employer: Talented People
Join a dynamic and supportive team as a Field Service Engineer in Bristol, where you will enjoy a competitive salary, overtime opportunities, and a company vehicle. Our commitment to ongoing training and professional development ensures that you will have ample opportunities for career growth while working independently to deliver exceptional service to our clients. Experience a work culture that values professionalism, teamwork, and strong customer relationships, making this an excellent place for skilled engineers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes in servicing commercial equipment. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to electrical fault-finding and diagnostics. Being ready to demonstrate your problem-solving skills will impress any hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled Field Service Engineers like you. Plus, it’s a great way to get noticed by the right people.
We think you need these skills to ace Field Service Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in servicing commercial equipment can shine through!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and deliver top-notch customer service.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Talented People
✨Know Your Stuff
Make sure you brush up on your electrical fault-finding and diagnostic skills. Be ready to discuss specific examples of how you've tackled technical issues in the past, especially with commercial or industrial equipment.
✨Show Off Your Customer Service Skills
Since this role involves building strong customer relationships, think of times when you've gone above and beyond for a client. Be prepared to share these stories to demonstrate your excellent communication and customer service abilities.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you'll need to diagnose a problem or explain how you'd handle a breakdown. Practise articulating your thought process clearly, as this will show your problem-solving skills.
✨Understand the Company Culture
Research the company’s values and work environment. Being able to align your answers with their culture will show that you're not just a fit for the role, but also for the team. This can really set you apart from other candidates.
