At a Glance
- Tasks: Service and repair commercial laundry equipment while delivering top-notch customer service.
- Company: Join a reputable and growing service team in Bristol.
- Benefits: Competitive salary, company vehicle, overtime, and ongoing training.
- Other info: Long-term career progression in a supportive team environment.
- Why this job: Enjoy independence, solve technical challenges, and build strong customer relationships.
- Qualifications: Strong electrical skills and experience with commercial equipment preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bristol (Field Based)
Salary: Competitive + Overtime + Company Vehicle
Job Type: Full-time, Permanent
Hours: 42.5 hours per week
About the Role
Our client is seeking a skilled and motivated Field Service Engineer to join their growing Commercial Service team covering Bristol and the surrounding region. This is an excellent opportunity for an experienced engineer who enjoys working independently, solving technical issues, and delivering outstanding customer service. The successful candidate will attend customer sites to service, maintain, and repair a wide range of commercial laundry equipment while ensuring high standards of workmanship and professionalism at all times.
Key Responsibilities
- Carring out servicing, repairs, and preventative maintenance on commercial laundry equipment
- Diagnosing and repairing electrical and mechanical faults efficiently
- Responding promptly to breakdowns and scheduled service calls
- Completing accurate service reports using the company system
- Working within agreed service authorisation limits and communicating effectively with the service team
- Building and maintaining strong customer relationships on site
- Managing van stock to ensure readiness for daily service work
- Maintaining the company vehicle in line with manufacturer schedules
- Following all customer and company health & safety procedures
- Providing basic operational guidance and training to customers when required
Key Performance Indicators
- First-time fix rate of 80% or above
- Average of 4-6 service calls per day depending on travel
- Recall rate below 4%
Skills & Experience
To succeed in this role, the ideal Field Service Engineer will have:
- Strong electrical fault-finding and diagnostic skills
- Experience servicing commercial or industrial equipment
- Good understanding of safe systems of work and electrical isolation
- Excellent customer service and communication skills
- Ability to work independently and manage workloads effectively
- Commercial gas qualification (ACS) desirable but not essential
What's on Offer
- Competitive salary package
- Company vehicle and fuel card
- Overtime opportunities
- Ongoing training and professional development
- Company tools and equipment provided
- Supportive and professional team environment
- Long-term career progression opportunities
How to Apply
If you are an experienced Field Service Engineer based in Bristol and looking to join a reputable and growing service team, we would love to hear from you. Submit your CV today to apply.
Bristol Field Service Engineer - Commercial Laundry employer: Talented People
Join a dynamic and supportive team as a Field Service Engineer in Bristol, where you will enjoy a competitive salary, a company vehicle, and ample opportunities for overtime. Our commitment to ongoing training and professional development ensures that you can grow your skills and advance your career in a thriving environment that values outstanding customer service and technical expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Bristol Field Service Engineer - Commercial Laundry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get hands-on! If you can, try to shadow a Field Service Engineer or volunteer for projects that let you showcase your skills. This practical experience can really set you apart from the competition when it comes to interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to commercial laundry equipment. We recommend practising your responses with a friend or in front of a mirror to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Bristol Field Service Engineer - Commercial Laundry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with commercial laundry equipment and any relevant electrical fault-finding skills. We want to see how your background aligns with the role, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your skills can benefit our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills:Since this role involves building strong customer relationships, make sure to mention any previous experiences where you’ve excelled in customer service. We value engineers who can communicate effectively and leave customers smiling!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Talented People
✨Know Your Stuff
Make sure you brush up on your electrical fault-finding and diagnostic skills. Be ready to discuss specific examples of how you've tackled technical issues in the past, especially with commercial laundry equipment.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think about times when you've gone above and beyond for a client. Prepare to share these stories to showcase your excellent communication skills and ability to build strong relationships.
✨Show Your Independence
This job requires someone who can work independently, so be prepared to talk about how you manage your workload and make decisions on the fly. Highlight any experiences where you've successfully worked alone to solve problems.
✨Safety First
Familiarise yourself with health and safety procedures relevant to the role. Be ready to discuss how you ensure safe working practices, especially when dealing with electrical and mechanical equipment.
