At a Glance
- Tasks: Support global rollout of a new Property Management System in hospitality.
- Company: Join a leading international hospitality organisation with a focus on innovation.
- Benefits: Competitive daily rate, remote work flexibility, and occasional travel opportunities.
- Other info: Collaborative environment with a chance to work across multiple regions.
- Why this job: Be part of a major transformation programme impacting hospitality worldwide.
- Qualifications: Experience as a Business Analyst in hospitality technology with strong localisation skills.
The predicted salary is between 70000 - 85000 £ per year.
We are seeking 1–2 experienced Business Analysts to support the global rollout of a new Property Management System (PMS) within a large international hospitality organisation. This is a business-focused role (not pure technical delivery), requiring strong experience in hospitality systems, localisation, and global implementation programmes. The ideal candidate will have hands-on experience with localisation at scale, ideally within global enterprise environments, and understand how to translate regional regulatory requirements into robust system configuration.
Key Responsibilities
- Develop deep expertise in global PMS localisation requirements, including taxation, invoicing, fiscal integration, and country-specific regulatory compliance.
- Work closely with regional stakeholders across multiple geographies to gather, analyse, and document business requirements for PMS capabilities.
- Translate complex local and global business needs into clear functional and technical specifications for Product, Engineering, and QA teams.
- Collaborate with internal teams and external technology partners to ensure successful delivery of PMS localisation and configuration requirements.
- Produce and maintain high-quality country-specific configuration and handover documentation, ensuring alignment with global design standards and local legal requirements.
- Support testing and validation of localisation rules across multiple markets during implementation and rollout phases.
- Occasional travel required for stakeholder workshops, design sessions, and go-live support.
What we’re looking for
- Proven experience as a Business Analyst or PMS Consultant in the hospitality or travel technology sector.
- Strong background in PMS implementations with significant localisation and multi-country/global rollout experience.
- Deep understanding of hospitality operations, including reservations, billing, taxation, invoicing, and fiscal requirements.
- Experience working in global, multi-region environments, managing differing regulatory and business needs.
- Excellent stakeholder management skills across local, regional, and global teams.
- Strong documentation skills with high attention to detail and a structured delivery approach.
- Comfortable working remotely in a distributed team, with occasional international travel.
This is an opportunity to be part of a major global transformation programme, driving the localisation and deployment of a core hospitality platform across multiple regions.
Business Analyst - Hospitality in Portsmouth employer: Talent
Join a leading international hospitality organisation that values innovation and collaboration, offering a dynamic work culture where your expertise as a Business Analyst will directly impact the global rollout of a new Property Management System. With competitive daily rates and the flexibility of remote work complemented by occasional travel to stunning hotel locations worldwide, you will have ample opportunities for professional growth and development in a supportive environment that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Hospitality in Portsmouth
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Business Analyst - Hospitality in Portsmouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Talent
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Talent. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
