Creative Operations Manager
London, a minimum of 3x days onsite per week
Up to £395 per day via umbrella
We’re looking for an experienced Creative Operations Manager to join an established creative team during an exciting period of change and development.
This is a hands-on freelance opportunity where you’ll work closely with the Operations Manager, helping to strengthen resource planning, capacity management and the way work flows across the agency.
It’s more than just a resource management role. You’ll bring wider Creative Operations experience, offering senior-level support, solving complex challenges and helping shape processes, systems and ways of working for the future.
What you’ll be doing
- Supporting resource and capacity planning across competing priorities and upcoming work.
- Identifying potential risks around demand, capacity and utilisation before they become issues.
- Working closely with Creative, Project Management, Production and Client teams to keep work moving effectively.
- Providing senior operational support and practical solutions to day-to-day challenges.
- Helping improve planning, workflow, governance, processes and ways of working.
- Bringing fresh ideas and best practice from your Creative Operations experience.
- Helping develop the wider Operations function and build stronger connections between resource, systems, data and workflow.
What we’re looking for
- Strong experience in Creative Operations, Agency Operations or Resource Management.
- Experience working within a creative agency or complex in-house environment.
- Strong understanding of resource planning, forecasting, utilisation, workflow and operational processes.
- Confident working with senior stakeholders and across multiple teams.
- A pragmatic, collaborative approach with strong problem-solving skills.
- Strong hands-on experience with Adobe Workfront is essential, particularly for resource planning, workflow and operational management.
- Someone who can quickly understand a business, get stuck in and make an impact within a short-term freelance engagement.
If you’re a Creative Operations professional who enjoys improving how teams work, solving complex operational challenges and making things run more effectively, this could be a great opportunity to make a real impact.
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