- Location: Hybrid - 3 days per week on site in Manchester
- Salary: £69,000 + Car Allowance + Bonus
- Driving Requirement: A full UK driving licence is required for this role due to occasional travel.
About the Role
A permanent opportunity has arisen for a skilled Delivery Manager to join a leading specialist business supporting top-tier retail clients across the UK
Based in Manchester, this role will take ownership of driving and streamlining a key portfolio of digital infrastructure and systems transformation initiatives. You will lead the delivery strategy across major operational projects, including modernising core e-commerce infrastructure, migrating data platforms to Microsoft Fabric, consolidating WMS and ERP environments across multiple operating entities, and upgrading internal collaboration platforms
Key Responsibilities
- Portfolio & Delivery Management: Oversee end-to-end delivery across core strategic transformation programmes
- Workflow & Jira Discipline: Drive agile delivery best practices following an upcoming migration to Jira. Manage daily ticket workflows, ensure tickets are well-defined, clear blockers, and manage ticket ordering
- Capacity & Resource Allocation: Balance workloads, assess team capacity, resolve cross-project dependencies, and allocate resources effectively across concurrent projects
- Stakeholder Reporting & Risk Management: Deliver clear, transparent updates to senior leadership regarding project milestones, timescales, and progress. Identify potential delays early, evaluate ripple effects across the portfolio, and re-prioritise resources swiftly when business needs evolve
- Technical Engagement: Discuss systems, architecture, and technical challenges comfortably with developers, technical teams, and non-technical retail stakeholders alike
Key Requirements & Candidate Profile
- Technical Fluency: Strong background managing technical or software delivery programmes. A background in software development or engineering is highly advantageous
- Resource & Capacity Management: Proven track record in mapping team capacity, identifying bottlenecks, and maintaining clear feedback loops with technical delivery teams
- Hands-on Delivery Ownership: Strong command of day-to-day workflow management, ticket refinement, backlog ordering, and proactive risk mitigation
- Executive & Team Communication: Confident communicator, comfortable delivering status updates to senior executives and engaging directly with delivery engineers on technical details
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