Ecommerce Assistant

Job Description:

Ecommerce Assistant

Permanent | Full-time | London | Hybrid

I'm currently recruiting for an Ecommerce Assistant on behalf of my client, a rapidly growing and successful retail business with an extensive store network across the UK.

This is an exciting opportunity to join a fast-paced Dropship Buying team, supporting the wider Buying function across a broad range of operational, administrative and commercial activities.

The Role

I'm looking for a highly organised, proactive and commercially minded Ecommerce Assistant who enjoys working with data, spreadsheets and multiple priorities.

You'll provide day-to-day support to the Buying team, helping to ensure that product, cost, retail price, margin and supplier information is maintained accurately and efficiently.

This is a hybrid role, with a minimum of two days per week in the London office.

The role would suit someone looking to develop their career within Buying, Merchandising, Commercial or Ecommerce, while gaining valuable exposure to a fast-moving retail environment.

Key Responsibilities

• Provide day-to-day administrative and operational support to the Dropship Buying team.




• Maintain accurate product, cost, retail, margin and supplier information across relevant systems, trackers and internal documents.




• Support the Buying team with the administration and processing of new lines, commercial changes and product amendments.




• Identify discrepancies and take appropriate action, escalating where required.




• Support supplier administration, including invoice queries, account queries, sales reporting and general supplier communications.




• Assist Buyers with ad hoc requests, reporting, analysis and administrative tasks to support day-to-day trading activity.




• Ensure key trackers, working documents and reports are accurate, up to date and completed within agreed timescales.




• Work collaboratively with Buyers, suppliers and wider internal teams to resolve queries and ensure information is processed efficiently.




• Use initiative to identify issues, investigate problems and find practical solutions.




• Identify opportunities to improve processes, reduce manual administration and increase efficiency across the Buying team.




• Take ownership of assigned tasks and ensure actions are followed through to completion.




• Provide flexible support across the wider Buying function and assist with other duties or projects as required.

What I'm Looking For

You'll be highly organised, detail-focused and comfortable working with data in a fast-paced environment.

Essential skills and experience:

• Strong organisational skills and excellent attention to detail.




• Ability to manage multiple tasks and prioritise effectively.




• Strong numerical and analytical skills.




• Confidence working with Excel and spreadsheets.




• Ability to work accurately with large volumes of data.




• Good written and verbal communication skills.




• A proactive approach and the ability to use initiative.




• Strong problem-solving skills and a willingness to investigate issues and find solutions.




• Ability to work independently while contributing effectively to a wider team.




• Comfortable working to deadlines and adapting to changing priorities.

Desirable experience:

• Previous experience within Buying, Merchandising, Ecommerce, Commercial, Retail or a similar administrative role.




• Experience working within a retail or dropship environment.




• Experience using Power BI or similar reporting tools.




• Experience working with product, cost, retail or margin data.




• Understanding of supplier management and/or invoice processes.




• Experience using internal product or E-commerce systems.




• Advanced Excel skills, including formulas, lookups and data manipulation.

£30000 - £31000/year