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- Tasks: Shape the future of digital public services through innovative user research and AI integration.
- Company: Join a forward-thinking team dedicated to enhancing public sector digital platforms.
- Benefits: Competitive daily rate, remote work flexibility, and a chance to influence real change.
- Why this job: Make a tangible impact on user experiences while driving innovation in public services.
- Qualifications: Proven experience in user research, AI integration, and aligning user needs with business goals.
- Other info: Opportunity to work within Government Digital Service standards and grow your career.
Help shape the future of digital public services. We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. In this role, you will move beyond the basics to explore how interactive tools and AI can revolutionize the way we meet user needs. You won’t just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion.
As a User Researcher you will be responsible for:
- Translating user research into actionable insights, creating detailed "As-Is" and "To-Be" journey maps specifically for the Teaching Vacancies service.
- Identifying strategic opportunities for innovation, specifically looking for ways to integrate AI and interactive tools into the user journey to enhance the experience.
- Defining and documenting business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization.
- Leading design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction.
As Senior User Researcher you will have the following experience:
- Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decisions.
- Experience in modernizing user experiences by successfully incorporating AI agents or interactive tooling into established workflows.
- A strong understanding of how to align user needs with business goals, specifically showing past success in optimizing data collection strategies for marketing purposes.
- Expert-level communication skills, with the ability to use narrative techniques and robust evidence to guide stakeholders through complex design decisions and justify strategic direction.
- Experience working within Government Digital Service (GDS) standards or on complex public sector service design projects is required for this role.
User Researcher in Doncaster employer: Talent
Contact Detail:
Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Doncaster
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector and user research community. Attend meetups, webinars, or even just connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects where you've used user research to drive design decisions. Make sure to include those 'As-Is' and 'To-Be' journey maps – they’re gold for this role!
✨Tip Number 3
Prepare for interviews by practising storytelling. You’ll need to convey how your past experiences align with the job requirements, especially around integrating AI and interactive tools. Use evidence from your work to back up your claims!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace User Researcher in Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user research, AI integration, and journey mapping. We want to see how your skills align with our mission to enhance digital public services!
Showcase Your Storytelling Skills: In your application, don’t just list your experiences—tell a story! Use compelling narratives to demonstrate how you've used user research to drive design decisions. This will help us see your communication prowess in action.
Be Data-Driven: We love numbers! When discussing your past projects, include metrics or outcomes that showcase your impact. Whether it’s improved user satisfaction or increased data collection, let us know how you’ve made a difference.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Talent
✨Know Your User Research Inside Out
Make sure you’re well-versed in user research methodologies and can discuss your past experiences in detail. Be ready to share specific examples of how you've created 'As-Is' and 'To-Be' journey maps, and how these have led to tangible improvements in user experience.
✨Showcase Your Innovation Mindset
Prepare to talk about how you've integrated AI or interactive tools into user journeys before. Think of concrete examples where your innovative ideas have made a difference, and be ready to discuss how you can apply this thinking to the role at hand.
✨Align User Needs with Business Goals
Demonstrate your understanding of balancing user needs with business objectives. Have examples ready that show how your research has optimised data collection strategies for marketing purposes, and how this aligns with the goals of the organisation you're interviewing with.
✨Master the Art of Storytelling
Since communication is key, practice how you present your findings and insights. Use narrative techniques to make your points compelling, and prepare to justify your design decisions with robust evidence. This will help you guide stakeholders through complex discussions effectively.