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- Tasks: Join us to manage the refresh of 650 laptops and support users onsite in Edinburgh.
- Company: Work with a public sector client focused on enhancing technology for better service delivery.
- Benefits: Earn £188 per day with a 6-month contract, gaining valuable experience in a dynamic environment.
- Why this job: Be part of a collaborative team, making a real impact while developing your tech skills.
- Qualifications: Experience with Windows 11, Intune, SCCM, and excellent customer service skills are essential.
- Other info: Onsite role in Edinburgh; perfect for tech-savvy individuals looking to grow their career.
The predicted salary is between 35000 - 50000 £ per year.
– 6 month contract within the public sector
– Onsite working – Edinburgh base
– £188 per day Inside IR35
EUC Deployment Engineer
Our public sector client is looking for a Deployment Engineer to join them onsite and support the coordination and delivery initiatives related to hardware refresh of end user computer devices within the organization.
Skills and Experience
• Demonstratable experience of:
o Utilising the Service Now Platform for task and asset management
o Deploying Windows 11 devices in a corporate government environment
o Laptop build and application deployment using Intune and SCCM
o Microsoft Office 365 suite
• Experience With HP EliteBook Laptops
• Excellent customer service, for all user support types
• Able to escalate issues where possible
• Be able to communicate verbally & written standard operating procedures
• PAT Testing experience and certification
• Hardware Inventory Management experience of End User IT equipment
• Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation.
• Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes
• Be an evangelist for our chosen technology to bring stakeholders on-side
• Create and maintain service documentation.
• Knowledge and experience of VFQ/Agile techniques including Kanban
• Experience of the wider Microsoft 365 infrastructures
• Familiarity with stock rotation techniques like FIFO (First In, First Out) or LIFO (Last In, First Out).
• Deploying Ubuntu Linux to laptops utilising Landscape
Day to Day
• Manage and coordinate the initiative to refresh ~650 laptops through the
full cycle from build through kit swap, user handholding, to asset return and disposal.
• Manage and coordinate the replacement of ~100 displays
• Complete Goods Inwards process and flow for the initiatives
• Detects and reports discrepancies, shortages, or damage promptly
• Addresses inventory challenges (e.g., locating misplaced items and dealing with any shortages).
• Keeps the stockroom and storage areas clean, organised, and well-labelled.
• Application of asset tags where required following the asset inventory process
• Post-deployment support of users who have had their laptop refreshed to resolve problems
• Knowledge share with ServiceDesk colleagues
Next Steps
If you have the skills and experience needed for this position, and are keen to find out more, please apply with your up to date CV and I will endeavour to get back to you.
Deployment Engineer employer: Talent
Contact Detail:
Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deployment Engineer
✨Tip Number 1
Familiarize yourself with the Service Now Platform, as it's crucial for task and asset management in this role. Consider taking a quick online course or tutorial to brush up on your skills.
✨Tip Number 2
Since deploying Windows 11 devices is a key responsibility, ensure you have hands-on experience with the installation process. Practice setting up devices in a corporate environment to demonstrate your capability.
✨Tip Number 3
Highlight any experience you have with HP EliteBook laptops and Microsoft Office 365 suite. If you can, prepare examples of how you've successfully supported users with these technologies in the past.
✨Tip Number 4
Showcase your ability to work within an agile team by discussing specific projects where you collaborated effectively. Mention any experience with Kanban or VFQ techniques to align with their expectations.
We think you need these skills to ace Deployment Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with deploying Windows 11 devices, using Intune and SCCM, and managing hardware inventory. Tailor your CV to showcase these skills as they are crucial for the Deployment Engineer role.
Demonstrate Customer Service Skills: Since excellent customer service is a key requirement, include specific examples of how you've supported users in previous roles. This could be through direct support or by creating documentation that aids user understanding.
Showcase Agile Experience: Mention any experience you have working within agile teams, particularly focusing on communication, collaboration, and workload visualization. Highlight any familiarity with Kanban or VFQ techniques.
Prepare Your Application Documents: Ensure your CV is up-to-date and tailored to the job description. Include a cover letter that outlines your relevant experience and enthusiasm for the role. Double-check for any spelling or grammatical errors before submitting.
How to prepare for a job interview at Talent
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 11 deployment, Intune, and SCCM in detail. Highlight specific projects where you successfully managed hardware refresh initiatives, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Customer Service Excellence
Since excellent customer service is crucial for this position, think of examples where you provided outstanding support to users. Be ready to explain how you handled difficult situations and escalated issues effectively.
✨Familiarize Yourself with Agile Methodologies
Understand the principles of Agile and Kanban, as well as how they apply to IT deployment projects. Be prepared to discuss your experience working in agile teams and how you contributed to a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially related to inventory management and asset tracking. Think through scenarios where you had to manage discrepancies or challenges in a deployment process and how you resolved them.
