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- Tasks: Support and enhance communication systems for Staffordshire Police, ensuring security and performance.
- Company: Talent is a leading staffing agency focused on connecting talent with opportunities.
- Benefits: Flexible part-time hours and the chance to work in a dynamic environment.
- Why this job: Join a vital role that impacts community safety and enhances your tech skills.
- Qualifications: Experience in voice/communications engineering and knowledge of SIP telephony required.
- Other info: Entry-level position perfect for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 42000 ÂŁ per year.
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This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Description
Communications Engineers will be responsible for support and delivery of critical voice and management systems to facilitate effective communication across the organisation. Ensuring integrity, security and availability to Staffordshire Police and partners at all times.
As a Communication Engineer, you will play a vital role in maintaining and enhancing Staffordshire Polices communication infrastructure.
Your Responsibilities Will Include
- Ensuring Security and Performance: Manage the security, availability, and overall performance of the Forces communications infrastructure.
- System Configuration and Management: Oversee configuration, capacity planning, continuity, and release management in alignment with ITIL best practices.
- Incident and Service Request Handling: Effectively manage communication-related incidents and service requests, ensuring resources are optimally utilised.
- Firmware and Application Updates: Document and manage all application and firmware releases according to best practices.
- Security and Compliance: Ensure compliance with security regulations, working closely with Cyber and Network Engineers to enforce policies.
- Optimisation and Resilience: Maximise system performance through intelligent configuration while planning and implementing resilience strategies to prevent outages.
- Operational Safeguards: Implement robust checks and controls to protect live operational environments.
- Performance Monitoring: Continuously track communications system performance to maintain high-quality service delivery.
Essential Skills And Experience
- Significant experience in a 3rd line voice/communications engineer role.
- Strong knowledge of call handling, call recording, call analytics, and SIP telephony.
- Hands-on experience with multi-vendor voice/communications/SIP implementation, configuration, and troubleshooting
- Netcall Liberty or Contact Centre technologies
- Unify Openscape or SIP telephony
45147.0/year
Talent International UK and it\’s subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC\’s, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
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Seniority level
Entry level
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Employment type
Part-time
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Engineering and Information Technology
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Staffing and Recruiting
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Communications Engineer Associate employer: Talent
Contact Detail:
Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Engineer Associate
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Netcall Liberty and Unify Openscape. Having hands-on experience or even a solid understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who work with Staffordshire Police or similar organisations. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and best practices in communications engineering, particularly around ITIL and security compliance. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare for potential technical assessments by practising troubleshooting scenarios related to voice and communications systems. Being able to showcase your problem-solving skills during the interview can significantly boost your chances of landing the job.
We think you need these skills to ace Communications Engineer Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voice and communications engineering. Focus on your hands-on experience with SIP telephony, call handling, and any specific technologies mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the responsibilities outlined in the job description. Emphasise your ability to manage security and performance, as well as your experience with incident handling and system configuration.
Showcase Relevant Skills: In your application, clearly list your skills related to firmware updates, compliance with security regulations, and performance monitoring. Use specific examples from your past roles to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in communications engineering.
How to prepare for a job interview at Talent
✨Showcase Your Technical Skills
Make sure to highlight your experience with call handling, SIP telephony, and any relevant technologies like Netcall Liberty or Unify Openscape. Be prepared to discuss specific projects where you successfully implemented or troubleshot these systems.
✨Understand ITIL Best Practices
Since the role involves system configuration and management, demonstrate your knowledge of ITIL best practices. You might want to prepare examples of how you've applied these principles in past roles to improve service delivery.
✨Emphasise Security Awareness
Given the importance of security in this role, be ready to discuss how you've ensured compliance with security regulations in previous positions. Mention any collaboration with Cyber and Network Engineers to enforce policies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding incident and service request handling. Think of scenarios where you effectively managed communication-related incidents and how you optimised resources during those times.