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- Tasks: Manage a key healthcare account, ensuring contractor satisfaction and driving growth.
- Company: Dynamic company focused on innovation and service excellence in healthcare.
- Benefits: Competitive salary, hybrid working model, and supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Take ownership of a high-profile client relationship and make a real impact.
- Qualifications: Experience in account management and strong stakeholder engagement skills.
The predicted salary is between 40000 - 45000 £ per year.
Are you an experienced Account Manager with a passion for building strong relationships, driving account growth, and delivering service excellence? We are looking for a motivated and professional Account Manager to take the lead on one of our largest healthcare accounts – a key programme that is expanding rapidly and requires a confident individual to add real value. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with multiple stakeholders, and has a track record of managing high-volume contractor programmes.
The Role
As an Account Manager, you will be responsible for overseeing the full lifecycle of the account, ensuring seamless contractor care while strategically growing and developing the partnership. You’ll act as the key point of contact for both the client and contractors, building trust and ensuring expectations are consistently exceeded.
Day-to-day, you’ll be responsible for:
- Managing 100+ contractors across the account, ensuring engagement and retention.
- Leading the end-to-end onboarding process – from candidate offer to induction.
- Overseeing payroll and compliance, ensuring all contractors are supported effectively.
- Conducting contractor reviews to ensure satisfaction and address any concerns.
- Delivering timely and accurate reporting on account performance.
- Ensuring SLA management and delivering on agreed service levels.
- Building strong, trusted relationships with key stakeholders at all levels.
- Driving account development by identifying opportunities for growth and service improvement.
- Acting as a strategic partner to the client, continuously looking for ways to add value.
About You
We are looking for an Account Manager who is confident, professional, and able to work effectively in a client-facing role. You’ll have strong organisational skills and the ability to manage multiple priorities, while keeping both client and contractor satisfaction at the heart of everything you do.
To succeed, you should have:
- Proven experience in account management – ideally within recruitment, contractor care, or a people-focused service environment.
- A background in contractor care or workforce management, with the ability to handle large volumes.
- Excellent stakeholder management skills, with the confidence to engage at senior levels.
- Strong communication, reporting, and organisational skills.
- A proactive, solutions-driven mindset, with a focus on adding long-term value to the account.
What’s on Offer?
We offer a salary between £40,000 – £45,000 depending on experience, the opportunity to manage one of our flagship healthcare accounts with significant exposure, a hybrid working model with 3 days per week onsite in Surrey, and the chance to work in a supportive environment that values account development, innovation, and service excellence. This is more than just account management – it’s a chance to take ownership of a high-profile client relationship where your expertise and commitment will make a measurable impact. If you’re ready to step into a role where you’ll be challenged, valued, and able to shape the success of a growing account, we’d love to hear from you.
Account Manager employer: Talent
Contact Detail:
Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself confidently. Prepare a brief summary of your experience and achievements that highlights why you’re the perfect fit for the Account Manager role. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’d be a great addition to their team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in managing contractor programmes and building relationships, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about account management and how you can add value to our healthcare accounts. Be specific about your achievements and how they relate to the job description.
Showcase Your Communication Skills: Since this role involves engaging with multiple stakeholders, demonstrate your strong communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of successful stakeholder management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Talent
✨Know Your Account Inside Out
Before the interview, make sure you research the company and its healthcare account thoroughly. Understand their values, recent developments, and challenges they face. This will help you demonstrate your genuine interest and show how you can add value.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight your communication skills and how you engage with stakeholders at all levels.
✨Demonstrate Your Organisational Skills
With 100+ contractors to manage, organisation is crucial. Be ready to discuss your methods for prioritising tasks and managing multiple projects simultaneously. Share specific tools or strategies you use to keep everything on track and ensure contractor satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've identified growth opportunities or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.