Business Operations Manager

Company Name: Vertex Pharmaceuticals

Type of Role: Contract position, Inside IR35

Contract length: 12 months

Location: Hybrid (3 days on site in Paddington)

Department: Commercial Business Operations

Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.

Detailed-orientated professional, help provide holistic oversight of communication across Vertex systems, acting as a central point of coordination. Ensure seamless information flow between teams, maintain dedicated organisational sites and resources, and support efficient system integration. Streamlining administrative processes and ensuring key stakeholders readily have access to project-specific information.

Key Responsibilities:

• Third Party Risk Management Project Support
• Input data into ProcessUnity to support the execution of the Vertex third-party risk management (TPRM) processes, ensuring business compliance and mitigation of potential risk across critical business domains.
• Coordinate due diligence outputs across subject matter experts and the Business Owner (BO) to ensure timely project approval, logging decisions and risk mitigation actions as necessary.
• Maintain project trackers for BOs to facilitate real-time TPRM oversight for all new external projects and for existing contracting entities.
• Management of company resources underpinning team projects and activities.
• Manage external users' access to Vertex company resources and systems, including Vertex University, Veeva, Pitcher, OKTA, Microsoft Authenticator and dedicated Alliance Management SharePoint sites for external distributors, whilst ensuring that appropriate governance is followed.
• Raising of Veeva Matrix job codes and facilitating Veeva Matrix management for Vertex driven promotional materials.
• Ensure distributor partner employee lists are up-to-date, transition logs maintained and roles reflected in system access.
• Manage other document repositories as required, and ensure the proper archiving and accessibility of business-critical documents.
• Ensuring external training assignments in VertexU are completed on time to ensure distributor compliance with Vertex policies ways of working.
• Supporting the end-to-end contracting and documentation process.
• Creation of purchase orders (POs) and Statements of Work (SoW) against Master Service Agreements (MSAs) and ensuring project closure via cross-referencing adequate proof of delivery in committed time frame.
• Ensuring POs, SoWs and MSAs align, with logical numbering process and consolidated filing for ease of cross-reference during an audit process.
• Ensuring that invoices received from external vendors are compliant with Vertex expectations and clearly demonstrate proof and method of delivery.
• Assist Distributors Markets in the review and creation of Needs Assessment Forms (NAFs) when a proposed activity involves a transfer of value to an external stakeholder.
• General Project Management Support.
• Proactively updates the cross-functional teams on status of various workflows, by consolidating internal system status and overall impact on project progression.
• Translates outputs into PowerPoint decks for presentation to hiring manager and for use in team updates.
• Is able to suggest improvements to systems and workflow tracking, applying innovative ideas and prior learnings to operational oversight to improve efficiency and mitigate for non-compliance.

Qualifications:

• Bachelor’s degree in business-related field.
• Experience gained through similar roles.
• Strong organizational and multitasking skills.
• Attention to detail and a proactive approach to problem-solving.
• Proficiency in using document management systems.

Preferred Skills:

• Experience with content management or training systems as well as inventory management.
• Familiarity with procurement and contracting processes.
• Project Management experience and Project Management related qualifications – e.g. PRINCE, AGILE PM.
• Robust Data Analytics expertise and an ability to present and visualize data in a variety of formats.
• Proficient in using MS Office applications.

Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex.