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For Companies At a Glance
- Tasks: Service, maintain, and install equipment while delivering top-notch customer service.
- Company: Award-winning family business with over 50 years of expertise.
- Benefits: Competitive salary, annual bonus, company vehicle, and tech for personal use.
- Why this job: Join a rapidly expanding company and make a real impact in the field.
- Qualifications: Electrical engineering qualification and field experience required.
- Other info: Enjoy travel opportunities and a dynamic work environment.
The predicted salary is between 32000 - 42000 £ per year.
Job Description
We are currently looking for a Field Service Engineer to join an award winning, problem-solving, forward-thinking family business. They are an expert in their field of work and have been doing so for over 50 years. The company provide an end-to-end service to all their customers, also adding value with proven after sales and support. This is a great opportunity to join a rapidly expanding owner managed business with a clear vision for future growth. Responsibilities of the Field Service Engineer:
- Having the ability to liaise with both customers and colleagues to ensure the company maintains the customer service excellence that we pride ourselves on, is essential to the role.
- Servicing, maintaining, and installing a range of equipment at customers sites nationwide.Â
- Attend customers site in a timely manner to carry out the task assigned and deliver exceptional customer service.
- Typical hours are around 40-45 but does vary as a demand driven role. Care is proactively taken to avoid excessive hours where possible.
- Install new machines and provide full operator training individually and as part of a team.
- Communicate effectively to liaise with: Customers both on site and to help to diagnose problems over the phone, the engineering, admin team and the sales team.
Experience required for the Field Service Engineer:
- Recognised electrical engineering qualification.
- Field engineering experience is essential.
- PLC interrogation experience is essential. In particular Siemens S7/TIA & OMRON Excellent communication skills and the ability to be a team player.
- Full UK driving licence.
- Self-Motivation with the ability to work under pressure and manage deadlines.
- The ability to provide a digital job report on completion of a daily task using excellent English/Grammar.
 What is on offer to the Field Service Engineer:
- Salary 40-50K dependant on experience and skill set with a company wide annual discretional bonus scheme
- Working days Monday to Friday
- Quality company vehicle is provided which is fully expensed for personal use also
- Fully expensed mobile phone and iPad for professional and personal use
- Any specialised tools required to do the job in hand.
- Generous expense policy with much discretion given as to where to stay if staying away and meals and drinks in the evening
 Please note this role does involve regular travel and overnight stays at occasionally short notice, as required and a full UK driving licence is required.  If you think that this role is for you then please "click apply."  This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so.
Field Service Engineer employer: Talent UK
Contact Detail:
Talent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their services, especially their approach to customer service excellence. Be ready to share how your skills in electrical engineering and PLC interrogation can add value to their team.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be sure to highlight specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to maintain the high standards of service they pride themselves on.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in electrical engineering and field service. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since communication is key in this role, make sure to showcase your ability to liaise with customers and colleagues. Use clear and concise language in your application to demonstrate your excellent English and grammar skills.
Be Honest About Your Experience: Don’t shy away from sharing your field engineering experience and any PLC interrogation skills you have. We appreciate honesty and want to know exactly what you bring to the table, especially with Siemens S7/TIA & OMRON.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Talent UK
✨Know Your Stuff
Make sure you brush up on your electrical engineering qualifications and field engineering experience. Be ready to discuss specific projects you've worked on, especially those involving PLC interrogation with Siemens S7/TIA and OMRON. This will show that you’re not just familiar with the theory but have practical experience too.
✨Customer Service is Key
Since this role involves liaising with customers, think of examples where you've delivered exceptional customer service. Prepare to share how you’ve handled difficult situations or resolved issues on-site. This will demonstrate your ability to maintain the high standards of customer service that the company prides itself on.
✨Communication Skills Matter
Effective communication is crucial for this position. Practice explaining technical concepts in simple terms, as you may need to train operators or diagnose problems over the phone. Being able to convey information clearly will set you apart from other candidates.
✨Be Ready for Flexibility
This job requires regular travel and sometimes last-minute overnight stays. Be prepared to discuss your availability and willingness to adapt to changing schedules. Showing that you can handle the demands of a dynamic role will make you a strong candidate.