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For Companies At a Glance
- Tasks: Manage customer accounts and generate new business through proactive prospecting.
- Company: Join a dynamic team in Mytholmroyd with a focus on growth.
- Benefits: Enjoy a competitive commission structure and career development opportunities.
- Why this job: Be part of a success-driven environment where your efforts are rewarded.
- Qualifications: Proven telesales experience and strong communication skills required.
- Other info: Driving license needed; work independently and collaboratively.
The predicted salary is between 28800 - 43200 £ per year.
Talent-UK are recruiting on behalf of their client based in the Mytholmroyd area of Hebden Bridge in Halifax for a Telesales Consultant. This is a full-time permanent position - due to the location of the client, a driving license will be needed.
Overview
To manage historic customer accounts and generate new business through proactive prospecting. The role includes understanding customer needs, promoting additional products and services, and ensuring all customer interactions meet company standards and regulatory requirements.
Duties
- Manage existing accounts and maintain regular communication with customers.
- Prospect potential customers to generate new business opportunities.
- Assess customer needs using appropriate techniques and provide suitable product or service options.
- Manage incoming customer requests, provide quotations, process orders, and ensure customer satisfaction.
- Maintain accurate customer information, notes, and updates within the required systems.
- Track sales activity and maintain records as required.
- Manage own pipeline, call-backs, and leads to maximise opportunities.
- Ensure adherence to all relevant industry rules, regulations, and company procedures.
- Contribute to process improvements by sharing ideas and reporting product issues.
- Build strong working relationships with suppliers, customers, and internal departments.
- Support team members and take part in training when required.
- Maintain high standards of personal conduct and professionalism.
- Work effectively both independently and as part of a team.
- Apply negotiation skills and margin management to support business growth.
- Monitor performance and work towards achieving monthly and company KPIs.
If you are looking for a role that celebrates success with a great commission structure, you are hungry, driven, and have proven telesales and business development experience, then please apply.
This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business. We are an equal opportunities employer. Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
Telesales Consultant employer: Talent-UK Ltd
Contact Detail:
Talent-UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Consultant
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and how you can fit into their team.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and engaging when you’re on the phone. Role-play with a friend or in front of the mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Telesales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales Consultant role. Highlight your experience in managing customer accounts and generating new business, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully managed customer relationships in the past.
Highlight Your Achievements: Don't be shy about showcasing your achievements! Whether it's hitting sales targets or improving customer satisfaction, we love to see quantifiable results. This will help us understand how you can contribute to our team's success.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quickly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Talent-UK Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services you'll be promoting. Research the company’s offerings and think about how they meet customer needs. This will help you answer questions confidently and show that you're proactive.
✨Practice Your Pitch
Telesales is all about communication, so practice your pitch! Prepare a few scenarios where you can demonstrate how you would approach potential customers. This will not only help you articulate your thoughts but also showcase your sales skills during the interview.
✨Showcase Your Customer Relationship Skills
Be ready to discuss how you've managed customer accounts in the past. Think of examples where you maintained communication, resolved issues, or upsold products. This will highlight your ability to build strong relationships, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This shows your interest in the role and helps you determine if it's the right fit for you.
