At a Glance
- Tasks: Manage customer accounts and generate new business through proactive prospecting.
- Company: Join a dynamic team in Mytholmroyd, part of a supportive and growth-focused environment.
- Benefits: Enjoy a competitive salary with a great commission structure and career development opportunities.
- Why this job: Make an impact by building relationships and driving business growth in a rewarding role.
- Qualifications: Proven telesales experience and strong communication skills are essential.
- Other info: A driving license is required due to the location; embrace a vibrant team culture.
The predicted salary is between 28800 - 43200 £ per year.
Talent-UK are recruiting on behalf of their client based in the Mytholmroyd area of Hebden Bridge in Halifax for a Telesales Consultant. This is a full-time permanent position - due to the location of the client, a driving license will be needed.
Overview
To manage historic customer accounts and generate new business through proactive prospecting. The role includes understanding customer needs, promoting additional products and services, and ensuring all customer interactions meet company standards and regulatory requirements.
Duties
- Manage existing accounts and maintain regular communication with customers.
- Prospect potential customers to generate new business opportunities.
- Assess customer needs using appropriate techniques and provide suitable product or service options.
- Manage incoming customer requests, provide quotations, process orders, and ensure customer satisfaction.
- Maintain accurate customer information, notes, and updates within the required systems.
- Track sales activity and maintain records as required.
- Manage own pipeline, call-backs, and leads to maximise opportunities.
- Ensure adherence to all relevant industry rules, regulations, and company procedures.
- Contribute to process improvements by sharing ideas and reporting product issues.
- Build strong working relationships with suppliers, customers, and internal departments.
- Support team members and take part in training when required.
- Maintain high standards of personal conduct and professionalism.
- Work effectively both independently and as part of a team.
- Apply negotiation skills and margin management to support business growth.
- Monitor performance and work towards achieving monthly and company KPIs.
If you are looking for a role that celebrates success with a great commission structure, you are hungry, driven, and have proven telesales and business development experience, then please apply.
This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business. We are an equal opportunities employer. Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
Telesales Consultant in Mytholmroyd employer: Talent-UK Ltd
Contact Detail:
Talent-UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Consultant in Mytholmroyd
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and how you can fit into their team.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and engaging when you’re on the phone. Role-play with a friend or in front of the mirror to nail down your delivery and make it sound natural.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview or any conversation, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telesales Consultant in Mytholmroyd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales Consultant role. Highlight your experience in managing customer accounts and generating new business, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met or exceeded KPIs in previous roles. This will help us see your potential impact on our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about telesales and how your skills align with our needs. We love seeing enthusiasm and a personal touch, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Talent-UK Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services the company offers. This will help you answer questions confidently and demonstrate your ability to assess customer needs effectively.
✨Practice Your Pitch
Telesales is all about communication. Prepare a short pitch that highlights your experience and skills relevant to the role. Practising this will help you articulate your thoughts clearly during the interview.
✨Showcase Your Customer Relationship Skills
Be ready to discuss how you've managed customer accounts in the past. Share specific examples of how you've built relationships and resolved issues, as this will show your potential employer that you can maintain high standards of customer satisfaction.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a mock sales call. Practise common scenarios so you can demonstrate your negotiation skills and ability to manage objections effectively.