At a Glance
- Tasks: Lead commercial growth and develop innovative revenue streams for a thriving golf organisation.
- Company: Dynamic golf organisation dedicated to improving lives through the sport.
- Benefits: Competitive salary, performance bonuses, free golf, and private medical insurance.
- Other info: Join a collaborative executive team with a focus on sustainable growth and innovation.
- Why this job: Make a real impact in a leadership role while enjoying a passion for golf.
- Qualifications: Proven experience in leading sales teams and identifying new commercial opportunities.
The predicted salary is between 100000 - 100000 £ per year.
Our client is an operation who are dedicated to improving lives through golf.
We are a thriving and innovative organisation operating 13 sites, serving over 7,000 members and welcoming more than 160,000 visitors each year.
With a team of circa 500 people and annual revenues of approximately £25million, we reinvest all operating surpluses back into our venues, courses and the development of our people.
We generate revenue through a diverse range of activities including memberships, golf days, green fees, retail, events, functions, and food & beverage.
The Chief Commercial Officer is the Executive responsible for commercial growth, revenue generation and brand development.
The role has executive responsibility for developing, optimising and growing both existing and new income streams that support the businesses long-term financial strength and customer experience.
You will report directly into the CEO and have 5 direct reports into yourself.
These include Head of Golf Sales, Head of Venue Sales, Group Retail Manager, Brand & Marketing Manager and Select General Managers.
The Chief Commercial Officer will lead the commercial growth agenda, creating the conditions for sustainable revenue growth across existing operations whilst identifying, developing and integrating new commercial opportunities that strengthen the organisation's financial sustainability.
The role has responsibility for developing both existing and new income streams across the organisation, including golf sales, venue sales, retail, brand and marketing, commercial partnerships, digital channels and the commercial integration of newly acquired sites.
The CCO will identify, evaluate and develop new commercial opportunities that enhance customer experience, strengthen the brand and generate sustainable long-term income to support the charity's mission.
The CCO will also provide executive oversight of key commercial partners and agencies, ensuring external relationships deliver measurable value, innovation and performance aligned to the commercial strategy and long-term objectives.
As a member of the Executive Team, the CCO will contribute to the strategic direction and leadership of the organisation.
In addition to functional responsibilities, members of the Executive Team will be expected to provide executive leadership to a portfolio of venues, supporting GMs, driving organisational performance and ensuring consistent delivery of the Group's strategy.
Key Responsibilities
- 1) Commercial Strategy & Growth
- Develop and deliver a rolling three to five-year Commercial Strategy aligned with the wider organisational strategy.
- Develop innovative customer propositions and revenue streams.
- Evaluate emerging market opportunities and changing customer behaviour
- 2) Golf Sales, Memberships & Revenue Growth
Lead the commercial performance of all golf-related revenue streams. Establish and monitor KPIs including membership growth, conversion rates, average yield and customer retention.
3) Venue Sales
Lead the strategy and performance of all non-golf sales activities. Drive sales performance, customer conversion, pricing strategy and commercial standards across all venues.
4) Retail & Ancillary Revenues
Develop a group-wide retail strategy. Identify and develop additional ancillary revenue opportunities across the estate.
5) Brand, Marketing & Digital
Ensure a consistent brand experience across every customer touchpoint.
6) Commercial Partnerships & Innovation
Develop strategic partnerships that strengthen both commercial performance and charitable impact.
Identify innovations that improve customer experience and create sustainable commercial advantage.
7) Commercial Performance, Insight & Revenue Optimisation
Develop a culture of commercial excellence through the effective use of customer insight, data and performance reporting.
Support General Managers in identifying and delivering revenue growth opportunities across every site.
9) New Sites & Commercial Integration
Provide commercial leadership for acquisitions, mobilisation and integration of new venues, ensuring each site is successfully incorporated into the brand whilst maximising its commercial potential.
Ensure new venues successfully adopt the commercial model whilst respecting their local identity.
- 10) Leadership & Governance
- Build high-performing commercial teams.
- Foster a culture of accountability, collaboration and continuous improvement.
- Coach and support General Managers in developing commercial capability.
- Champion customer-focused thinking and innovation across the organisation.
- 11) Financial & Commercial Performance
- Own commercial budgets and revenue targets.
- Identify opportunities to improve yield, margins and return on investment.
- Ensure marketing expenditure delivers measurable commercial outcomes.
- Candidate Attributes
Essential
- Experience leading high-performing sales and commercial teams.
- Demonstrable success identifying and delivering new commercial opportunities.
- Experience using customer insight, CRM and commercial analytics to improve performance.
- Strategic & Commercial
- Excellent understanding of pricing, yield management and customer lifetime value.
- Ability to identify emerging market opportunities.
- Growth & Innovation
- Ability to develop new income streams.
- Entrepreneurial mindset with the discipline to deliver sustainable long-term growth.
- Sales, Brand & Marketing
- Proven ability to build high-performing sales functions.
- Strong understanding of brand development and digital marketing.
- Customer-focused approach to commercial decision making.
- Leadership
- Credible and visible leader with the ability to influence at all levels.
- Demonstrable success building high-performing commercial functions capable of sustaining long-term growth.
- Personal Attributes
- Commercially ambitious with a long-term perspective.
- Strong relationship builder.
For your hard work and commitment there is an attractive starting package on offer which includes;
- A salary of circa £100k per annum
- The opportunity to earn a performance based bonus of up to 30% of salary
- Free golf at all of our venues
- Private Medical Insurance (including family cover)
- Mileage and travel expenses for work related travel
Interested in discussing the role in more detail or would like to apply? Let’s schedule a call
Chief Commercial Officer employer: Talent Twist Recruitment
As a leading independent brewery with a growing portfolio of restaurants, pubs, and hotels, our client offers an exceptional work environment for a passionate Hotel General Manager in the picturesque area of Richmond, London. With a commitment to employee growth, you will receive continuous support and training, alongside an attractive salary package that includes live-in accommodation and performance bonuses, making this an ideal opportunity for those looking to thrive in a dynamic and rewarding hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Commercial Officer
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Chief Commercial Officer at Talent Twist Recruitment!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Talent Twist Recruitment or be willing to refer you for that Chief Commercial Officer position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Talent Twist Recruitment who’s on the lookout for their next Chief Commercial Officer star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Chief Commercial Officer role at Talent Twist Recruitment!
We think you need these skills to ace Chief Commercial Officer
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Talent Twist Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Talent Twist Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Talent Twist Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
