Account Manager – SaaS Sales Portfolio: PR, Marketing & Public Affairs Agencies Hybrid – Farringdon, London (2 days in the office) Are you commercially minded, confident speaking with clients, and motivated by growing accounts? Our client is looking for an Account Manager to join their Agency team, working with PR, Marketing and Public Affairs clients to renew, retain and grow existing business. The role could suit someone already in Account Management, Sales or client-facing roles but previous experience is not essential. More important is your attitude - desire, intelligence, confidence and adaptability - to build trust quickly and engage clients confidently over phone and video. SaaS experience is a bonus, not a requirement. Build strong relationships with clients, understand their goals, and identify where additional products or services could add value. Manage onboarding for new clients alongside the Implementation team and support them in gaining maximum value from the platform. Track adoption, spot natural upsell opportunities, and manage your pipeline accurately in the CRM (Salesforce). A smart, engaging communicator who is confident building relationships with clients, primarily over phone and video calls. Commercial awareness and the confidence to influence decisions, manage objections, and drive deals forward. Desirable, not essential: experience in a quota-carrying Sales or Account Management role, SaaS exposure, experience with tools like Salesforce / Salesloft / Intercom. Bonus: experience in PR / Marketing / Communications. Hybrid working with 2 days a week in the Farringdon office. ~25 days holiday + public holidays, plus your birthday off. ~ Benefits including life assurance, opt-in private healthcare, dental, Perkbox, cycle scheme, workplace nursery scheme, season ticket loan and SmartHealth benefits. ~ A friendly, sociable culture with office perks, company socials, and regular sales incentives. If you’re looking for a role where you can build relationships, grow accounts, and earn well by retaining and expanding business , this could be a brilliant next step.
