At a Glance
- Tasks: Lead the ecommerce team to drive online performance and customer acquisition.
- Company: Established e-commerce gifting business evolving its brand.
- Benefits: Up to £65,000 salary, annual bonus, private medical scheme, and hybrid working.
- Other info: Enjoy 27 days annual leave plus bank holidays and flexible in-office time.
- Why this job: Make a real impact in a dynamic role with growth opportunities.
- Qualifications: Ecommerce leadership experience and strong commercial mindset required.
The predicted salary is between 65000 - 65000 £ per year.
Talent Tent is proud to have been engaged by our client in the e-commerce gifting industry to find an experienced Ecommerce specialist for this newly-created role. Our client is an established business that is evolving their brand and scaling their offering, and this role will play a critical part in driving customer acquisition, retention, and overall online performance.
We are looking for a commercially driven and data-led Head of Ecommerce to take ownership of their online performance across both their Shopify website and marketplaces (specifically Amazon). Reporting into the Head of Marketing, this role will be responsible for driving revenue, improving conversion, and optimising the full customer journey across all ecommerce touchpoints. This role will lead the ecommerce team, with responsibility for setting direction, prioritising activity, and ensuring delivery against key commercial objectives.
What to expect:
- Own and deliver ecommerce revenue, including annual and monthly sales forecasts for budgeting, seasonal events, and day-to-day procurement.
- Oversee day-to-day trading across the website.
- Monitor performance against forecast, and identify risks and opportunities.
- Own overall online acquisition performance across key channels including SEO and PPC.
- Work closely with channel specialists to set strategy, targets, and priorities.
- Ensure paid and organic activity is aligned to commercial objectives and trading plans.
- Optimise performance of both core and dropship product ranges.
- Take full ownership of Amazon performance.
- Own the end-to-end online customer journey, identifying opportunities to improve conversion and user experience.
- Lead and develop the ecommerce team, providing clear direction, structure, and accountability.
- Work closely with the Brand and Customer team to ensure alignment between onsite experience and retention activity (email, loyalty, lifecycle).
About you:
- Experience in an ecommerce leadership role.
- Strong commercial mindset, with ownership of revenue and profitability targets.
- Deep understanding of ecommerce metrics.
- Experience managing an Amazon marketplace channel.
What you can expect:
- Salary of up to £65,000
- Annual bonus scheme
- Private medical scheme
- Hybrid working – in-office time is flexible and will be agreed with the right candidate
- 27 days annual leave (25 standard + birthday + wellbeing day), plus bank holidays
Head of Ecommerce in Milton employer: Talent Tent
At Talent Tent, we pride ourselves on fostering a dynamic and innovative work environment that empowers our employees to thrive. As the Head of Ecommerce, you will be at the forefront of driving growth in the e-commerce gifting industry, with access to a competitive salary, annual bonus scheme, and a generous leave policy including a wellbeing day. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who have experience with Shopify and Amazon. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a personal project or case study that highlights your expertise in driving online performance and customer acquisition. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for the interview by diving deep into the company’s online presence. Analyse their website and social media channels, and come armed with suggestions on how you could improve their e-commerce strategy. It’ll show you mean business!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Head of Ecommerce role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Head of Ecommerce in Milton
Some tips for your application 🫡
Show Your Ecommerce Expertise:Make sure to highlight your experience in ecommerce leadership roles. We want to see how you've driven revenue and improved online performance in your previous positions, so don’t hold back on the details!
Be Data-Driven:Since this role is all about being commercially driven and data-led, include specific metrics and achievements from your past work. Show us how you’ve used data to optimise customer journeys and boost conversion rates.
Tailor Your Application:Take a moment to tailor your application to our job description. Mention your experience with Shopify and Amazon specifically, as well as any relevant strategies you've implemented that align with our goals.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Talent Tent
✨Know Your Numbers
As a Head of Ecommerce, you'll need to demonstrate a strong grasp of key metrics. Brush up on your knowledge of conversion rates, customer acquisition costs, and revenue forecasts. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've successfully managed and developed teams in the past. Highlight your approach to setting direction and ensuring accountability within your team.
✨Understand the Customer Journey
Familiarise yourself with the end-to-end online customer journey. Be ready to discuss strategies you've implemented to improve user experience and conversion rates. Think about specific examples where you've made a tangible impact.
✨Align with Brand Objectives
Since this role requires collaboration with the Brand and Customer team, show that you understand the importance of aligning ecommerce strategies with broader brand goals. Prepare to discuss how you've worked cross-functionally to achieve common objectives.
