At a Glance
- Tasks: Lead the ecommerce team to drive online performance and customer acquisition.
- Company: Join a dynamic gifting brand that's evolving and scaling its online presence.
- Benefits: Earn up to £65,000, enjoy a bonus scheme, private medical, and flexible hybrid working.
- Other info: Enjoy 27 days annual leave plus bank holidays and a supportive team environment.
- Why this job: Make a real impact in a newly-created role with significant growth potential.
- Qualifications: Ecommerce leadership experience and strong commercial mindset required.
The predicted salary is between 65000 - 65000 £ per year.
Talent Tent is proud to have been engaged by our client in the e-commerce gifting industry to find an experienced Ecommerce specialist for this newly-created role. Our client is an established business that is evolving their brand and scaling their offering, and this role will play a critical part in driving customer acquisition, retention, and overall online performance.
We are looking for a commercially driven and data-led Head of Ecommerce to take ownership of their online performance across both their Shopify website and marketplaces (specifically Amazon). Reporting into the Head of Marketing, this role will be responsible for driving revenue, improving conversion, and optimising the full customer journey across all ecommerce touchpoints. This role will lead the ecommerce team, with responsibility for setting direction, prioritising activity, and ensuring delivery against key commercial objectives.
What to expect
- Own and deliver ecommerce revenue, including annual and monthly sales forecasts for budgeting, seasonal events, and day-to-day procurement.
- Oversee day-to-day trading across the website.
- Monitor performance against forecast, and identify risks and opportunities.
- Own overall online acquisition performance across key channels including SEO and PPC.
- Work closely with channel specialists to set strategy, targets, and priorities.
- Ensure paid and organic activity is aligned to commercial objectives and trading plans.
- Optimise performance of both core and dropship product ranges.
- Take full ownership of Amazon performance.
- Own the end-to-end online customer journey, identifying opportunities to improve conversion and user experience.
- Lead and develop the ecommerce team, providing clear direction, structure, and accountability.
- Work closely with the Brand and Customer team to ensure alignment between onsite experience and retention activity (email, loyalty, lifecycle).
About you
- Experience in an ecommerce leadership role.
- Strong commercial mindset, with ownership of revenue and profitability targets.
- Deep understanding of ecommerce metrics.
- Experience managing an Amazon marketplace channel.
What you can expect
- Salary of up to £65,000
- Annual bonus scheme
- Private medical scheme
- Hybrid working – in-office time is flexible and will be agreed with the right candidate
- 27 days annual leave (25 standard + birthday + wellbeing day), plus bank holidays
Head of Ecommerce in Milton of Leys employer: Talent Tent
Join a dynamic and innovative team in the e-commerce gifting industry, where your expertise as Head of Ecommerce will be pivotal in shaping the brand's future. With a strong focus on employee growth, you will benefit from a competitive salary, an annual bonus scheme, and a private medical plan, all while enjoying a flexible hybrid working environment. Our collaborative culture encourages creativity and accountability, making it an excellent place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in Milton of Leys
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who have experience with Shopify and Amazon. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in driving online performance and customer acquisition. This will help you stand out during interviews and demonstrate your commercial mindset.
✨Tip Number 3
Prepare for the interview by diving deep into the company's online presence. Analyse their website and social media channels, and come armed with ideas on how you could optimise their customer journey and improve conversion rates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Head of Ecommerce role. Plus, it shows you’re serious about joining the team and makes it easier for us to connect with you.
We think you need these skills to ace Head of Ecommerce in Milton of Leys
Some tips for your application 🫡
Show Your Ecommerce Expertise:Make sure to highlight your experience in ecommerce leadership roles. We want to see how you've driven revenue and improved online performance in your previous positions. Use specific examples to demonstrate your commercial mindset and understanding of ecommerce metrics.
Tailor Your Application:Don’t just send a generic CV and cover letter! We’re looking for candidates who can connect their skills to our specific needs. Mention your experience with Shopify and Amazon, and how you’ve optimised customer journeys in the past. This will show us you’re the right fit for the role.
Be Data-Driven:Since this role is all about driving performance, make sure to include any relevant data or metrics that showcase your achievements. Whether it’s conversion rates, revenue growth, or successful campaigns, we love seeing numbers that back up your claims!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Talent Tent
✨Know Your Numbers
As a Head of Ecommerce, you'll need to demonstrate a strong grasp of ecommerce metrics. Brush up on key performance indicators like conversion rates, customer acquisition costs, and average order value. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've successfully managed and developed teams in the past. Highlight your approach to setting direction, prioritising tasks, and ensuring accountability within your team.
✨Understand the Customer Journey
Familiarise yourself with the end-to-end online customer journey. Be ready to discuss strategies you've implemented to improve user experience and conversion rates. Think about specific examples where you've identified opportunities for optimisation.
✨Align with Brand Objectives
Since this role requires collaboration with the Brand and Customer team, it's crucial to understand how ecommerce aligns with broader brand goals. Prepare to talk about how you've ensured that online activities are in sync with marketing strategies and customer retention efforts.
