At a Glance
- Tasks: Lead the ecommerce team to drive online performance and customer acquisition.
- Company: Join a dynamic gifting brand that's evolving and scaling its online presence.
- Benefits: Earn up to £65,000, enjoy a bonus scheme, private medical, and flexible hybrid working.
- Other info: Enjoy 27 days annual leave plus bank holidays and a supportive team environment.
- Why this job: Make a real impact in a newly-created role with significant growth potential.
- Qualifications: Proven ecommerce leadership experience and strong commercial mindset required.
The predicted salary is between 65000 - 65000 £ per year.
Talent Tent is proud to have been engaged by our client in the e-commerce gifting industry to find an experienced Ecommerce specialist for this newly-created role. Our client is an established business that is evolving their brand and scaling their offering, and this role will play a critical part in driving customer acquisition, retention, and overall online performance.
We are looking for a commercially driven and data-led Head of Ecommerce to take ownership of their online performance across both their Shopify website and marketplaces (specifically Amazon). Reporting into the Head of Marketing, this role will be responsible for driving revenue, improving conversion, and optimising the full customer journey across all ecommerce touchpoints. This role will lead the ecommerce team, with responsibility for setting direction, prioritising activity, and ensuring delivery against key commercial objectives.
What to expect- Own and deliver ecommerce revenue, including annual and monthly sales forecasts for budgeting, seasonal events, and day-to-day procurement.
- Oversee day-to-day trading across the website.
- Monitor performance against forecast, and identify risks and opportunities.
- Own overall online acquisition performance across key channels including SEO and PPC.
- Work closely with channel specialists to set strategy, targets, and priorities.
- Ensure paid and organic activity is aligned to commercial objectives and trading plans.
- Optimise performance of both core and dropship product ranges.
- Take full ownership of Amazon performance.
- Own the end-to-end online customer journey, identifying opportunities to improve conversion and user experience.
- Lead and develop the ecommerce team, providing clear direction, structure, and accountability.
- Work closely with the Brand and Customer team to ensure alignment between onsite experience and retention activity (email, loyalty, lifecycle).
Ideally you will have:
- Experience in an ecommerce leadership role.
- Strong commercial mindset, with ownership of revenue and profitability targets.
- Deep understanding of ecommerce metrics.
- Experience managing an Amazon marketplace channel.
- Salary of up to £65,000
- Annual bonus scheme
- Private medical scheme
- Hybrid working – in-office time is flexible and will be agreed with the right candidate
- 27 days annual leave (25 standard + birthday + wellbeing day), plus bank holidays
Head of Ecommerce in Milton Keynes employer: Talent Tent
At Talent Tent, we pride ourselves on fostering a dynamic and innovative work environment that empowers our employees to thrive. As the Head of Ecommerce, you will be at the forefront of driving growth in the e-commerce gifting industry, with access to a competitive salary, annual bonus scheme, and a generous leave policy including a wellbeing day. Our hybrid working model promotes flexibility, ensuring a healthy work-life balance while you lead a passionate team dedicated to enhancing customer experiences and achieving commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in Milton Keynes
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Talent Tent are looking for when hiring for a Head of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Talent Tent for the Head of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Talent Tent as a Head of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Talent Tent’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce.
We think you need these skills to ace Head of Ecommerce in Milton Keynes
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Talent Tent, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Talent Tent's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Talent Tent. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Talent Tent
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Talent Tent uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Talent Tent. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
