Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strategic partnerships and support universities in maximising their Jisc membership.
- Company: Join Jisc, a leader in supporting UK Higher Education.
- Benefits: Enjoy flexible working, 31 days annual leave, and continuous learning opportunities.
- Other info: Embrace a culture of inclusivity and innovation with excellent career growth potential.
- Why this job: Make a real impact in education while developing your career in a supportive environment.
- Qualifications: Experience in relationship management and a strong understanding of the Higher Education sector.
The predicted salary is between 46000 - 46000 ÂŁ per year.
Salary: Circa ÂŁ46,000 per annum (negotiable based on experience) + comprehensive benefits package
Job Type: Permanent
Hours: 35 hours per week
Reports into: Head of relationship management
Working style: Remote - Predominantly remote working, and regular travel is required to Jisc offices and member sites.
Make a real impact in UK Higher Education. The Higher Education sector continues to navigate financial pressures, evolving digital needs and changing student expectations. At Jisc, we support universities in responding to these challenges and making informed, confident decisions about their digital future. We’re looking for an experienced Relationship Manager who can step straight into a senior‑facing role, build strategic partnerships, and help universities get the maximum value from their Jisc membership.
The impact you’ll have:
- You’ll be the single point of contact for a portfolio of HE members, shaping how they engage with Jisc’s full range of digital services, data insights, cybersecurity solutions and sector programmes.
- Your work directly supports the sustainability of the sector and ensures universities can continue to deliver world‑class teaching, research and student experience.
- You will combine strategic relationship management, sector advocacy and commercial growth, helping members solve real problems while identifying opportunities where Jisc’s products and services can support their priorities.
What you’ll be doing:
- Owning and developing strategic relationships with senior leaders across your HE portfolio.
- Understanding each member’s priorities, pressures and digital ambitions – and helping them maximise the value of their Jisc membership.
- Identifying opportunities to increase service uptake and generate new business in line with Jisc’s growth targets.
- Bringing back sector intelligence and member voice to influence Jisc’s strategy, product development and service improvement.
- Ensuring member satisfaction, resolving issues and advocating for their needs internally.
- Working collaboratively across Jisc to deliver a seamless, joined‑up experience.
- Supporting devolved nation priorities where relevant, working closely with national directors.
What you’ll bring:
- A strong track record in relationship management with senior stakeholders.
- Proven success in sales, business development and account growth within a complex organisation.
- Experience achieving targets and KPIs.
- Ability to translate member needs into meaningful solutions.
- Excellent communication skills, able to explain complex issues clearly.
- Confidence working autonomously, managing a varied workload and travelling regularly to member sites.
- Digital literacy and the ability to quickly understand Jisc’s portfolio.
- Experience in Higher Education, Further Education or the wider public sector.
- Understanding of Jisc’s member landscape and sector challenges.
- Experience working across multiple sites or regions.
Why work for us:
At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work‑life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.
Discover the amazing benefits we provide! Here’s what you can look forward to:
- Flexible work pattern, which can adapt to suit your schedules and personal commitments.
- 31 days annual leave (plus bank holidays) that includes three closure days over Christmas.
- Buy up to an additional 5 days leave during the flexible benefits window.
- A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support.
- A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development.
- Allocated allowance of up to ÂŁ250 to equip your home office.
- Financial well‑being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money.
- A wide range of discounts and cashback from retailers and big‑name high‑street stores.
- Family friendly policies including enhanced parental, maternity and paternity and co‑parental leave as well as opportunity for career breaks.
- Support your volunteering with up to 3 days volunteer leave.
Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re‑imbursement towards the applicant costs, such as re‑location, skilled worker visa and dependant costs or the immigration health charge.
Relationship Manager - Permanent - Remote (travel required) employer: Talent Team
Contact Detail:
Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - Permanent - Remote (travel required)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Higher Education sector. Attend events, webinars, or even local meet-ups. The more you engage, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in relationship management and how you've helped others achieve their goals. Be ready to share specific examples that demonstrate your impact.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to Jisc directly through our website and express your interest in the Relationship Manager position. A little initiative can go a long way in making a great first impression.
✨Tip Number 4
Prepare for those interviews! Research Jisc’s values and recent projects. Think about how your skills align with our mission to support UK Higher Education. Being well-prepared shows you’re genuinely interested and ready to contribute.
We think you need these skills to ace Relationship Manager - Permanent - Remote (travel required)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your experience in relationship management and how it aligns with Jisc's mission to support UK Higher Education.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed relationships or driven growth in previous roles. Numbers and outcomes speak volumes!
Be Authentic: Let your personality shine through in your application. We value genuine passion for education and a collaborative spirit, so don’t be afraid to express why you want to join Jisc.
Apply Through Our Website: For the best chance of success, make sure to submit your application directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Talent Team
✨Know Your Jisc Inside Out
Before the interview, dive deep into Jisc's services and how they support universities. Understand their digital solutions, data insights, and cybersecurity offerings. This knowledge will help you articulate how you can add value to their mission and engage effectively with senior leaders.
✨Showcase Your Relationship Management Skills
Prepare specific examples from your past experiences where you've successfully managed relationships with senior stakeholders. Highlight how you identified their needs and translated them into actionable solutions. This will demonstrate your ability to build strategic partnerships right from the start.
✨Be Ready for Real-World Scenarios
Expect situational questions that assess your problem-solving skills and ability to handle complex scenarios. Think about challenges you've faced in previous roles and how you overcame them, especially in a higher education context. This will show your readiness to tackle the pressures of the role.
✨Emphasise Your Digital Literacy
Since the role involves understanding Jisc’s digital portfolio, be prepared to discuss your digital skills and how you've used technology to enhance relationships or drive business growth. This will reassure the interviewers that you can navigate their digital landscape with ease.