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- Tasks: Build strategic partnerships and support universities in maximising their Jisc membership.
- Company: Join Jisc, a leader in supporting UK Higher Education's digital future.
- Benefits: Competitive salary, comprehensive benefits, and remote working with travel opportunities.
- Other info: Dynamic role with regular travel and excellent opportunities for professional growth.
- Why this job: Make a real impact on the future of education while developing your career.
- Qualifications: Experience in relationship management and proven success in sales or business development.
The predicted salary is between 46000 - 46000 ÂŁ per year.
Salary: Circa ÂŁ46,000 per annum (negotiable based on experience) + comprehensive benefits package
Job Type: Permanent
Hours: 35 hours per week
Reports into: Head of relationship management
Working style: Remote - Predominantly remote working, and regular travel is required to Jisc offices and member sites.
Make a real impact in UK Higher Education. The Higher Education sector continues to navigate financial pressures, evolving digital needs and changing student expectations. At Jisc, we support universities in responding to these challenges and making informed, confident decisions about their digital future.
We’re looking for an experienced Relationship Manager who can step straight into a senior‑facing role, build strategic partnerships, and help universities get the maximum value from their Jisc membership. We’re looking for someone who can step in confidently, engage senior leaders from the outset and contribute immediately to sector‑driven strategies and national priorities.
You’ll be part of a team that is deeply committed to supporting the future of UK education. We’re trusted by the sector because we listen, we collaborate and we act with purpose. If you want a role where your work genuinely helps universities thrive – not just hit commercial targets – this is it.
The impact you’ll have:
- You’ll be the single point of contact for a portfolio of HE members, shaping how they engage with Jisc’s full range of digital services, data insights, cybersecurity solutions and sector programmes.
- Your work directly supports the sustainability of the sector and ensures universities can continue to deliver world‑class teaching, research and student experience.
- You will combine strategic relationship management, sector advocacy and commercial growth, helping members solve real problems while identifying opportunities where Jisc’s products and services can support their priorities.
- It’s a consultative, insight‑led role that brings together trusted partnership working with thoughtful, needs‑based commercial growth.
- The role involves regular travel to member sites across the UK, so you’ll need to be confident building relationships in person and representing Jisc effectively in a variety of senior‑level settings.
What you’ll be doing:
- Owning and developing strategic relationships with senior leaders across your HE portfolio.
- Understanding each member’s priorities, pressures and digital ambitions – and helping them maximise the value of their Jisc membership.
- Identifying opportunities to increase service uptake and generate new business in line with Jisc’s growth targets.
- Bringing back sector intelligence and member voice to influence Jisc’s strategy, product development and service improvement.
- Ensuring member satisfaction, resolving issues and advocating for their needs internally.
- Working collaboratively across Jisc to deliver a seamless, joined‑up experience.
- Supporting devolved nation priorities where relevant, working closely with national directors.
What you’ll bring:
- A strong track record in relationship management with senior stakeholders.
- Proven success in sales, business development.
Relationship Manager - Permanent - Remote (travel required) in London employer: Talent Team
Contact Detail:
Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - Permanent - Remote (travel required) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the lookout for opportunities. Attend industry events, webinars, or even casual meet-ups to make those valuable face-to-face connections.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their mission, values, and recent projects. This will not only help you answer questions but also show that you're genuinely interested in making an impact at Jisc.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Relationship Manager. Highlight your successes in building strategic partnerships and how you can help universities thrive with Jisc's services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relationship Manager - Permanent - Remote (travel required) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relationship Manager role. Highlight your experience in relationship management and any relevant achievements that showcase your ability to engage with senior stakeholders.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Use it to express your passion for supporting the Higher Education sector and how your skills align with Jisc’s mission.
Showcase Your Strategic Thinking: In your application, demonstrate your strategic thinking abilities. Share examples of how you've successfully built partnerships and driven growth in previous roles, as this is key for the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Talent Team
✨Know Your Audience
Before the interview, research Jisc and its role in the Higher Education sector. Understand their mission, values, and recent initiatives. This will help you tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Relationship Management Skills
Prepare specific examples of how you've successfully built and maintained relationships with senior stakeholders. Highlight your consultative approach and how you've helped clients achieve their objectives, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've identified challenges for clients and provided effective solutions. Be ready to discuss how you can apply this skill to help universities maximise their Jisc membership and navigate their digital ambitions.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about Jisc's future strategies, member engagement, and how they measure success in relationship management. This demonstrates your proactive mindset and genuine interest.