Legal Receptionist / Administrator Location: Poole, Dorset Hours: Monday to Friday 9am – 5pm Salary: Up to £25,000 per annum (D.O.E) Contract: Full Time, Permanent Overview We are delighted to be working on behalf of a progressive, fast paced legal practice to recruit a proactive and detail oriented Legal Receptionist / Administrator professional for their office in Poole. This is a fantastic hybrid role that bridges the gap between front-of-house excellence and vital legal administration. You will be responsible for supporting a busy team with a varied caseload, acting as the first point of contact for clients, and ensuring the smooth day-to-day operation of the office. If you are an adaptable administrative professional who enjoys client contact and wants to be part of a forward-thinking firm where your contribution is genuinely valued, we would love to hear from you. Legal Receptionist / Administrator Key Responsibilities: Front of House & Reception: * Acting as the first point of contact for all incoming enquiries, greeting clients warmly, and providing refreshments. * Screening incoming phone calls, handling enquiries efficiently, and taking detailed, accurate messages. * Ensuring all client-facing and communal areas are kept immaculately clean and tidy at all times. * Monitoring and ordering office stationery. Legal Administration & Support: * Providing vital support to fee earners, including occasionally generating letters and typing attendance notes using the digital recording and case management systems. * Handling legal documentation, including photocopying, scanning, and digital filing. * Assisting with incoming and outgoing mail processing. * Conducting general administrative duties such as data entry, word processing, establishing new case files, and drafting simple correspondence. * Assisting with office projects and providing holiday cover within the wider team when required. Key Skills Required Exceptional Communication * Excellent standard of written and spoken English is essential, with the ability to communicate articulately with clients and colleagues alike. Client Care Excellence * Strong orientation for quality customer service delivery, displaying tact, patience, and understanding—even when dealing with difficult visitors or working under pressure. Technical Proficiency * Good IT skills, especially in Excel, Word, and Outlook, with the ability to quickly learn new software, including legal case management and digital dictation systems. Attention to Detail * A high level of accuracy and a methodical approach to data entry, file management, and document processing in a fast-paced environment. Team Work & Flexibility * A dependable and collaborative approach, with the ability to work independently, prioritising tasks effectively to ensure the smooth running of the office. Discretion * An absolute respect for professional confidentiality and discretion. To Apply If you are looking to take the next step in your career with a supportive legal practice that rewards hard work, please submit your up-to-date CV via the application link
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Talent Sure Recruitment Limited Recruitment Team
