At a Glance
- Tasks: Schedule appointments and provide top-notch customer service in a fast-paced environment.
- Company: Join a leading company offering 24/7 emergency support for drainage issues.
- Benefits: Enjoy a competitive salary, bonuses, and a friendly team atmosphere.
- Why this job: Be part of a successful team with exciting growth opportunities and a dynamic work culture.
- Qualifications: Experience in sales or customer service, especially in the trades industry, is preferred.
- Other info: Full-time role with some weekend work; perfect for those who thrive in a busy setting.
The predicted salary is between 21000 - 49000 £ per year.
Inbound Sales Executive Location: Ringwood, Hampshire Salary: Up to £35,000 per annum, plus bonus Hours: Monday – Friday between 8.00am – 5.30pm (some weekend work required) Contract: Full Time, Permanent Are you an experienced sales or customer service professional with some experience of working with the trades industry? If so, our client could have a fantastic opportunity for you! Based in Ringwood, our client operates 24/7 emergency support for domestic and commercial customers with any drainage issues. Due to continued success, they are looking for a Customer Service / Sales professional to join their friendly, fast-paced team. Their continued success in their industry means exciting opportunities for employees! As an Inbound Sales Executive, you will be required to schedule appointments via call/email/chat for drainage experts to resolve customer drainage issues. Main Responsibilities: · Provide excellent customer service in a fast-paced environment. · Dealing with enquiries from customers via incoming calls/email/webchat. · Managing multiple tasks, i.e. multiple web chat conversations at the same time · Diary management / scheduling appointments. · Speaking with Drainage Engineers to arrange the callout to the customer. In order to be successful in this role, y…
INBOUND SALES EXECUTIVE employer: Talent Sure Recruitment Limited
Contact Detail:
Talent Sure Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INBOUND SALES EXECUTIVE
✨Tip Number 1
Familiarize yourself with the drainage industry and common issues customers face. This knowledge will help you engage more effectively with potential clients and demonstrate your understanding during conversations.
✨Tip Number 2
Practice handling multiple tasks simultaneously, such as managing web chats while scheduling appointments. This skill is crucial for success in a fast-paced environment like the one at StudySmarter.
✨Tip Number 3
Enhance your customer service skills by role-playing different scenarios with friends or family. This will prepare you for the variety of inquiries you might receive from customers.
✨Tip Number 4
Network with professionals in the trades industry to gain insights and tips. This can provide you with valuable information that may come in handy during your interviews.
We think you need these skills to ace INBOUND SALES EXECUTIVE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service, especially any relevant work with the trades industry. Use specific examples to demonstrate your skills in managing multiple tasks and providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention your ability to handle enquiries through various channels like calls, emails, and web chats, and express your enthusiasm for working in a fast-paced environment.
Highlight Relevant Skills: In your application, emphasize skills such as diary management, scheduling appointments, and effective communication with both customers and engineers. These are crucial for the Inbound Sales Executive role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Sure Recruitment Limited
✨Show Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to remain calm and professional in a fast-paced environment.
✨Demonstrate Your Sales Experience
Discuss your previous sales experience, especially if it relates to the trades industry. Be ready to explain how you approached sales calls, managed leads, and closed deals. This will show that you understand the sales process and can contribute to the team's success.
✨Prepare for Role-Playing Scenarios
You might be asked to participate in role-playing exercises during the interview. Practice handling common customer scenarios related to drainage issues, as this will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.