Business Debt Recovery Specialist
Location: Hybrid / Southampton, Hampshire
Hours: Monday – Friday, 9:00am – 5:30pm
Salary: Up to £33,000 per annum
Contract: Full-Time, Permanent
About the Opportunity
We are recruiting on behalf of an established and highly successful commercial services group with a modern office based in Southampton. Renowned for their supportive team culture and commitment to staff development, they offer clear internal progression pathways alongside fully funded study support for professional qualifications.
Key Responsibilities
Working as part of a collaborative and energetic team, you will manage a portfolio of business accounts to resolve outstanding balances and queries. Your daily duties will include:
- Account Management: Taking ownership of a designated portfolio of active customer accounts, making regular outbound contact to manage balances.
- Query Resolution: Identifying and resolving account discrepancies, handling disputes professionally, and setting up structured payment schedules.
- Administration: Ensuring all account interactions and updates are documented with a high level of accuracy on the internal system.
- Client Updates: Communicating directly with corporate stakeholders to provide progress updates on their active accounts.
- Performance: Working productively to meet individual quality standards and contribute to overall team targets
What We Are Looking For
- Experience: Previous experience in credit control, client accounts or debt collection is highly desirable.
- Communication: An articulate, confident, and professional telephone manner with strong active listening skills.
- Organisation: Good time-management skills, with the ability to prioritise tasks and work productively under pressure.
- IT Literacy: Confident using standard office software (Microsoft Excel, Word, and Outlook).
What the Business Offers
- A stable, positive, and collaborative workplace culture.
- Genuine hybrid working flexibility.
- Comprehensive initial training and ongoing funding for professional development.
- A competitive package including life assurance, pension, and a discretionary bonus scheme.
- 25 days of annual leave (plus bank holidays) and a holiday buy/sell scheme.
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BUSINESS DEBT RECOVERY SPECIALIST employer: Talent Sure Recruitment Limited
Join a dynamic and supportive team in the heart of Bournemouth, where your contributions as a Junior Finance Administrator will be valued and recognised. With a strong emphasis on employee wellbeing and a vibrant workplace culture, this role not only offers competitive salary growth but also provides ample opportunities for professional development in the finance sector. Experience a fulfilling career path in a fast-growing service provider that prioritises both personal and professional growth.
Contact Details:
Talent Sure Recruitment Limited Recruitment Team
