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For Companies At a Glance
- Tasks: Manage retail tenants, analyse sales data, and enhance occupier engagement.
- Company: Leading Property Management and Leasing Group with a dynamic team.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a thriving team and make a real impact in retail management.
- Qualifications: Experience in retail or hospitality management and strong communication skills.
- Other info: Opportunity to work in a fast-paced environment with diverse responsibilities.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading Property Management and Leasing Group operating at various sites across the UK. They currently have a vacancy following a promotion at one of their prime sites in Plymouth as a Retail Store Manager - looking after a portfolio of retail tenants.
THE ROLE
As part of the Retail Estates Management team, the role will establish strong working relationships with all occupiers, with a view to obtaining valuable intelligence and assisting them in driving performance. The role will be organised and able to analyse data and present to a varied audience.
WHAT YOU'LL DO
- Responsible for obtaining intelligence and sales numbers for all our occupiers.
- Analysing the data to produce internal reports and presentations.
- Develop a rolling 12-month communications strategy for our occupiers using meetings, our internal intranet and other innovative ways, with a view to improving our occupier engagement scores.
- Ensure that all occupier documentation including the handbook are regularly reviewed and that all occupiers are compliant.
- Working with the surveyor and mall managers to ensure that all retailers are lease compliant, have the relevant support from each department to enable them to trade successfully, understand the estate emergency plans and are providing the relevant safety information.
- Responsible for the successful launch of all new occupiers within the estate.
- Working with other departments and external agencies, produce and deliver an occupier support package for the estate.
- Deliver occupier inductions and quarterly presentations.
- Collating information from the relevant departments to ensure a high-quality presentation is delivered.
- Work with the marketing manager to provide retail content for social media, estate events and feed into the centre's marketing plan to ensure it supports our occupiers.
- Identify underperforming retailers, then working with the marketing manager, assisting them with advice and an action plan to improve performance.
- Working with the central team, oversee the estates commercial bookings ensuring high quality delivery whilst driving income.
- This includes storage use, income.
- Reduce vacancy by supporting the leasing team with viewings and delivering vacant unit cost mitigation.
- As a duty incident management, oversee the safe running of the estate when required following the set procedures and escalation processes.
- Having a good understanding of your role within the company's health and safety policy and the resultant requirements on-site, including evacuation procedures in the event of an incident, to ensure the safety of on-site personnel / visitors.
- Overseeing the delivery of the duty logistics function across the wider team.
- Undertake any other duties as deemed necessary by the centre director.
ABOUT YOU
- Experienced Retail or Hospitality Management background.
- Advanced Microsoft Office Excel and Power Point.
- Articulate Communicator - both verbal and written.
- Confident & initiative-taking multi-tasker.
- A proactive and organised problem solver.
- An ability to demonstrate professionalism, discretion, and confidentiality always.
Retail Store Manager employer: Talent Staffing
Contact Detail:
Talent Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and property management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its occupiers. Understand their challenges and think about how you can help improve their performance. This will show you're not just interested in the role, but also in their success!
✨Tip Number 3
Practice your presentation skills! Since the role involves delivering reports and presentations, being able to communicate your ideas clearly is key. Grab a friend or family member and run through your points to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Retail Store Manager position!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager role. Highlight your experience in retail or hospitality management, and don’t forget to showcase your skills in data analysis and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like managing teams or improving performance. Let us know why you’re excited about joining our company!
Showcase Your Communication Skills: As an articulate communicator, it’s important to demonstrate your written communication skills in your application. Use clear and concise language, and make sure your documents are free from errors. We appreciate professionalism and attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Talent Staffing
✨Know Your Numbers
As a Retail Store Manager, you'll be dealing with sales numbers and data analysis. Brush up on your Excel skills and be ready to discuss how you've used data to drive performance in previous roles. Bring examples of reports or presentations you've created to showcase your analytical abilities.
✨Build Rapport with Occupiers
Strong relationships with retail tenants are key. Think about how you can demonstrate your communication skills during the interview. Prepare anecdotes that highlight your experience in engaging with clients and how you've helped them improve their performance.
✨Showcase Your Organisational Skills
This role requires a proactive and organised approach. Be prepared to discuss how you manage multiple tasks and priorities. You might want to share specific strategies or tools you use to stay organised, especially when launching new occupiers or managing compliance documentation.
✨Understand Health and Safety Protocols
Safety is paramount in retail management. Familiarise yourself with health and safety policies relevant to the role. Be ready to discuss how you've handled safety incidents in the past and your understanding of emergency procedures, as this will show your commitment to maintaining a safe environment for both staff and customers.