Stockroom Assistant in Medway, Rochester

This role is responsible for the picking, packing, supply and distribution of spare parts in accordance with company operating procedures and Service Level Agreements (SLAs). The post holder will contribute to the fast and efficient processing of orders and supplies by accurately carrying out all duties incumbent in the role.

Key Tasks and Responsibilities

• Picks parts for various departments and customers against the company’s SLAs.
• Packs sales orders for distribution.
• Contributes to control of stock, identifying where levels are low and reporting to the Materials Manager and/or Inventory Coordinator.
• Carries out physical stock counts as required.
• Replenishes stock on receipt of supplies from Head office transferring stock to Kardex machines and reorganising stock locations within the machines where applicable to ensure improved productivity within the department.
• Builds and maintains positive working relationships and communication with internal customers.
• Works alongside the Inventory team to reconcile physical inventory to digital inventory.
• As part of a department rota, opens and closes Kardex machines at the beginning and end of the day, ensuring a presence in the department at all times.
• Identifies and communicates process improvements, bottlenecks and problems to the Inventory Coordinator and/or Materials Manager at the earliest opportunity.
• Actively participates in achieving the organisations vision, purpose and upholding company values.

The role is working from luxurious offices and is Monday - Friday 9am -5pm (all on office site).

Personal Profile Summary

The role would suit a person who can give consistent performance within a highly structured and predictable climate. The post holder should have the ability to deal with routine tasks and the persistence to see a job through to conclusion. The role itself requires the post holder to have an excellent level of attention to detail, the ability to change direction quickly and can stamina to be able to work on their feet all day. A friendly approach and the ability to communicate in a thorough and factual manner are integral to the function. Standard operating procedures, adherence to rules, and a patient, hardworking nature are also important aspects of the role. Ideally, the post holder will possess quality and standards as core values. He/she will be routine-orientated, methodical, thorough, compliant, cautious, diplomatic, self-disciplined, amiable and accommodating. The role also calls for a person who is non-aggressive by nature and prefers an environment which is free of trouble and confrontation.

Key Areas of Competence

• Establishes, builds and stabilises relationships by listening to what others have to say and digesting and absorbing the facts in order to respond and take action.
• Develops a team atmosphere through hard work, calmness, tolerance and consistency, attempting to fulfil work projects with honesty and integrity.
• Provides practical advice and solutions to problems and ensures that tasks are followed through, loose ends are tied up and the job is completed.
• Searches out errors, rectifies omissions and perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken.
• Provides the best possible solution to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through.
• Develops trust in people and is willing to smooth relationships and advise and assist others.
• Seeks direction and authority from others when and if appropriate, and achieves set goals in a non-assertive and efficient manner.

SKILLS, KNOWLEDGE & EXPERIENCE

• Minimum GCSEs or equivalent at Grade 4 or above (previously A-C) in Maths and English.
• Picking, packing and supply experience.
• Comfortable with being on their feet all day.
• Team worker.
• Good command of the English language with excellent verbal and written skills.
• Strong organisational skills with the ability to work quickly and accurately towards deadlines.
• Knowledge, experience and proficiency in Microsoft Dynamics 365 or equivalent.