At a Glance
- Tasks: Lead daily operations, manage staff, and deliver top-notch nail and lash services.
- Company: Trendy beauty studio focused on premium client experiences.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and client satisfaction.
- Why this job: Join a vibrant team and shape the future of beauty services while showcasing your skills.
- Qualifications: 5-10 years in management, hands-on beauty skills, and social media savvy.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Oversee full day-to-day studio operations, including staff scheduling, inventory, hygiene standards, and overall client experience.
- Personally perform nail and lash services while serving as the technical benchmark for the team.
- Design and deliver staff training programs to ensure consistent service quality and brand standards.
- Manage the salon's social media presence and growth across Xiaohongshu (RED), TikTok, and Instagram — content planning, posting cadence, engagement, and influencer collaborations.
- Track key performance metrics (revenue, average ticket size, repeat rate) and implement improvement initiatives.
- Handle customer complaints and escalations professionally to protect the salon's reputation.
- Support recruitment, interviewing, and onboarding of new staff.
Requirements
- 5–10 years of management experience in a premium nail/lash/beauty studio with prior experience independently running a store preferred.
- Strong hands-on skills in both nail and lash services, with the ability to perform treatments and train others.
- Proven store operations experience: scheduling, inventory, cost control, team management.
- Hands-on social media operations experience, familiar with content strategies on Xiaohongshu, TikTok, and Instagram.
- Fluent Mandarin preferred (for communicating with the technician team and local client base).
- Good English communication skills.
- Strong execution and results-driven mindset; able to independently resolve day-to-day operational issues.
- Experience building or leading training programs is a plus.
Store Manager in Penarth employer: TALENT SPOT GROUP PRIVATE LTD.
As a Store Manager at our premium beauty studio, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including ongoing training opportunities and a chance to lead a passionate team while directly impacting client satisfaction. Located in a bustling area, our studio not only provides a dynamic environment but also encourages creativity and innovation through active engagement on social media platforms.
Contact Details:
TALENT SPOT GROUP PRIVATE LTD. Recruitment Team
We think you need these skills to ace Store Manager in Penarth
Staff Scheduling
Inventory Management
Hygiene Standards
Client Experience Management
Nail and Lash Services
Training Program Design
Social Media Management
