Desk Support Specialist - Talent Solutions TAPFIN
Desk Support Specialist - Talent Solutions TAPFIN

Desk Support Specialist - Talent Solutions TAPFIN

London Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Cash Equity and Prime Finance desks with trade management and operational tasks.
  • Company: Join HSBC, a global leader in banking and financial solutions across emerging markets.
  • Benefits: Enjoy a hybrid work model and competitive pay of £350 per day.
  • Why this job: Gain hands-on experience in a fast-paced environment while collaborating with international teams.
  • Qualifications: A good understanding of equity products and strong communication skills are essential.
  • Other info: This is a 6-month contract role with opportunities for growth in the finance sector.

The predicted salary is between 42000 - 58000 £ per year.

Middle Office Desk Support London / Hybrid 6-month contract £350.00 p/d PAYE

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking an individual for a Middle Office Desk Support role within the Equites Middle Office function within Market Securities Services Operations. The team covers Cash Equity, Equity Derivatives and Securities Financing. Securities Financing encompasses Prime Finance, Delta One trading, Stock borrowing and Lending, and Collateral Treasury trading. The primary purpose will be to provide proximity operational support to the Cash Equity and Prime Finance desks. There will be scope to cover other areas of Equity Derivatives in due course.

In this role, you will:

  • Oversee Trade Bookings exceptions, verification, and control monitoring of exception trade flow
  • Manage Cash and Prime Client trade flow and desks interaction to resolve T0 and T+1 exceptions.
  • Trade lifecycle management including corporate action processing, fixings, coupon calculations, trigger monitoring, break clause and expiry monitoring.
  • Liaison with our settlement teams regarding unsettled Securities, Cash Flows, outstanding Trades and reconciliation issues.
  • Work closely with extended team based in Manila, Paris, New York, London and Hong Kong.
  • Drive to improve operational robustness and risk reduction.

Requirements:

  • Demonstrate good understanding of the Equity business and products.
  • Strong understanding of operational risk.
  • Experience of working in a trade support role covering equity or debt securities is desirable but not essential.
  • Relevant experience of dealing with Front Office stakeholders.
  • Understanding of Trade lifecycle events including corporate actions events would be beneficial.
  • Proactive, confident and self-motivated with the ability to problem solve and work under pressure within a fast-paced environment.
  • Strong teamwork skills.
  • Strong written and verbal communication skills.

If you think you are up for the task and feel you meet the above criteria or are interested to hear more information, please contact me on Amy.walker@tapfin.com.

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding.

Desk Support Specialist - Talent Solutions TAPFIN employer: Talent Solutions TAPFIN

At HSBC Global Banking and Markets, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based team enjoys the benefits of a hybrid working model, competitive pay, and ample opportunities for professional growth within a global network. Join us to be part of a forward-thinking organisation that values your contributions and supports your career development in the fast-paced world of finance.
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Contact Detail:

Talent Solutions TAPFIN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Desk Support Specialist - Talent Solutions TAPFIN

✨Tip Number 1

Familiarise yourself with the specific products and services mentioned in the job description, such as Cash Equity and Prime Finance. Understanding these areas will help you speak confidently about how your skills align with the role during any discussions.

✨Tip Number 2

Network with professionals already working in the equity business or similar roles. Engaging with them on platforms like LinkedIn can provide insights into the day-to-day responsibilities and challenges, which you can reference in conversations.

✨Tip Number 3

Prepare to discuss your problem-solving abilities and how you've handled pressure in previous roles. This is crucial for a fast-paced environment like the one described, and showcasing relevant examples will make you stand out.

✨Tip Number 4

Demonstrate your teamwork skills by sharing experiences where collaboration was key to achieving a goal. Since this role involves liaising with teams across different locations, showing that you can work well with others is essential.

We think you need these skills to ace Desk Support Specialist - Talent Solutions TAPFIN

Understanding of Equity Business and Products
Operational Risk Management
Trade Support Experience
Knowledge of Trade Lifecycle Events
Corporate Actions Processing
Problem-Solving Skills
Ability to Work Under Pressure
Strong Teamwork Skills
Written Communication Skills
Verbal Communication Skills
Attention to Detail
Client Interaction Skills
Proactive Attitude
Self-Motivation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Desk Support Specialist position. Familiarise yourself with terms like trade lifecycle management and operational risk, as these will be crucial in your application.

Tailor Your CV: Customise your CV to highlight relevant experience in trade support roles or any understanding of equity products. Emphasise your teamwork skills and ability to work under pressure, as these are key attributes for this role.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your skills align with the job description. Mention specific experiences that demonstrate your problem-solving abilities and communication skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential for the Desk Support Specialist role.

How to prepare for a job interview at Talent Solutions TAPFIN

✨Understand the Equity Business

Make sure you have a solid grasp of equity products and the overall business model. Research HSBC's approach to equity trading and be prepared to discuss how your knowledge aligns with their operations.

✨Showcase Your Problem-Solving Skills

Since the role requires managing exceptions and trade flow, be ready to share examples of how you've successfully resolved issues in previous roles. Highlight your proactive approach and ability to work under pressure.

✨Communicate Effectively

Strong written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics related to trade lifecycle management.

✨Demonstrate Teamwork

This role involves collaboration with teams across various locations. Be prepared to discuss your experience working in teams, how you contribute to group dynamics, and any specific instances where teamwork led to successful outcomes.

Desk Support Specialist - Talent Solutions TAPFIN
Talent Solutions TAPFIN
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