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- Tasks: Oversee ITIL-aligned change and release management processes in a dynamic IT environment.
- Company: Join a public sector client focused on delivering critical IT services.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Opportunity for growth in a collaborative environment with a focus on continuous improvement.
- Why this job: Be part of a high-impact programme that ensures stability in essential IT services.
- Qualifications: Experience in Change & Release Management with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re supporting a public sector client in the search for an experienced Change & Release Manager to join a large-scale IT service environment. This role will be responsible for overseeing ITIL-aligned change and release management processes, ensuring changes are delivered effectively, with minimal disruption to critical services.
You’ll work closely with technical teams, project managers, and key stakeholders to coordinate end-to-end change activity, manage release schedules, assess risk, and drive continuous improvement across the service delivery function.
Key Responsibilities- Manage and maintain ITIL change and release management processes
- Coordinate and oversee change and release activity across multiple environments
- Conduct impact and risk assessments for proposed changes
- Review and approve change requests in line with governance standards
- Lead post-implementation reviews and identify areas for improvement
- Work closely with technical and business stakeholders to ensure smooth deployments
- Promote best practice across change and release management activities
- Strong experience within Change & Release Management in an ITIL environment
- Hands-on experience with ITSM tools such as ServiceNow, Remedy, or BMC Helix
- Excellent understanding of ITIL processes including Change, Release, and Service Transition
- Strong analytical, problem-solving, and risk management skills
- Ability to manage multiple priorities within complex environments
- Strong stakeholder engagement and communication skills
- ITIL certification preferred
- Experience working within the public sector or other highly regulated environments
- Knowledge of Agile and Waterfall delivery methodologies
This is an excellent opportunity to join a high-impact programme within the public sector, supporting the delivery and stability of critical IT services.
Change & Release Manager in City of London employer: Talent Smart
Contact Detail:
Talent Smart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Release Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or ITIL space. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and change management processes. We recommend practising common interview questions related to risk assessments and stakeholder engagement. The more confident you are, the better you’ll shine!
✨Tip Number 3
Showcase your hands-on experience with ITSM tools like ServiceNow or Remedy. We suggest bringing examples of how you’ve used these tools to manage change and release processes effectively. Real-life stories can make a big impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Change & Release Manager role!
We think you need these skills to ace Change & Release Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Change & Release Management, especially within an ITIL environment. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Skills: When writing your cover letter, emphasise your hands-on experience with ITSM tools like ServiceNow or Remedy. We love seeing specific examples of how you've managed change and release processes effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the public sector!
How to prepare for a job interview at Talent Smart
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in change and release management. This will show that you understand the framework and can effectively manage processes.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with technical teams and stakeholders in the past. Highlight your communication strategies and how you’ve ensured smooth deployments. This is crucial for the role, so make it a key part of your discussion.
✨Demonstrate Your Analytical Skills
Be ready to talk about specific instances where you've conducted impact and risk assessments. Use real-life scenarios to illustrate your problem-solving abilities and how you’ve managed multiple priorities in complex environments.
✨Continuous Improvement Mindset
Discuss how you've led post-implementation reviews and identified areas for improvement in previous projects. Show that you're not just about managing change but also about driving continuous improvement across service delivery functions.