At a Glance
- Tasks: Collaborate with teams to create practical recovery plans and manage incidents effectively.
- Company: Join a forward-thinking team focused on risk and compliance in crisis management.
- Benefits: Gain hands-on experience, develop skills, and work in a supportive environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping teams navigate crises and build resilience.
- Qualifications: Experience in business continuity and crisis management is essential.
The predicted salary is between 40000 - 50000 £ per year.
The programme is being led by the Quality, Risk & Internal Compliance (QRIC) team, driving the delivery of practical, business-wide capability in continuity, incident and crisis management. The aim is to ensure we have clear, workable processes for incidents and crisis management, with Functional Recovery Plans (FRPs) in place across functions. This is about moving from framework to real capability, making sure plans are understood, usable, and will work in practice.
What we need:
- Hands-on delivery will work directly with teams to build FRPs with them, not just advise or run training.
- Strong practical experience in business continuity, incident and crisis management, including real-world application in operational environments.
- Proven ability to finalise and simplify templates and processes so they work in practice.
- Able to design and deliver a pragmatic rollout, including workshops, training and scenario sessions.
- Confident facilitator who can translate complexity into clear, usable guidance for both frontline teams and leaders.
- Credible and collaborative, able to challenge constructively and bring people with them.
Risk, Compliance & Resilience Lens (Essential):
- Brings strong compliance and risk experience, not just operational delivery.
- Able to apply a risk and control mindset to FRPs and incident/crisis processes.
- Ensures outputs are aligned to expectations (internal governance, policy, and external best practice), defensible and auditable, not just practical.
- Comfortable bridging the gap between compliance requirements and operational reality.
- Able to challenge where gaps or weaknesses exist, and help shape proportionate, workable controls and processes.
Critical Requirement:
This must be someone who has real experience of applying FRPs and been involved in managing or supporting incidents and crisis situations. They must be comfortable working directly with teams and delivering alongside them, using real examples and helping teams build capability through hands-on delivery, not just advice.
What they need to be able to do:
- Take draft material and turn it into something practical and usable that teams can actually apply.
- Get into the detail with teams and support them to build FRPs, make decisions on recovery, and understand their role in an incident.
- Design and deliver structured rollout and engagement.
- Explain things in a simple, clear way (no jargon).
- Bring teams on the journey and build confidence through doing, not just telling.
