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For Companies At a Glance
- Tasks: Lead and optimise credit, collections, compliance, and admin functions for the Business Unit.
- Company: Join a dynamic organisation focused on driving profitability and operational efficiency.
- Benefits: Enjoy competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a senior management team making impactful decisions in a fast-paced setting.
- Qualifications: 5+ years in credit and collections; degree in Finance, Business, or Law required.
- Other info: Fluency in English and additional languages is a plus.
The predicted salary is between 54000 - 84000 £ per year.
Job Description
Role Summary
The Credit & Operations Director is a key member of the senior management team, responsible for leading and optimising the credit, collections, compliance, and administrative functions within the Business Unit. This role plays a pivotal part in defining and delivering the BU's credit strategy, driving operational efficiency, and ensuring regulatory and policy compliance – all while contributing to the overall profitability and performance of the organisation.
Key Responsibilities Strategic Leadership & Credit Oversight
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Develop and implement the credit strategy for the Business Unit in line with business goals.
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Set and monitor credit and operational KPIs, providing leadership across departments to meet performance targets.
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Identify underperformance and lead corrective action planning with senior stakeholders.
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Drive continuous improvement initiatives using lean methodologies and best practice.
Governance & Compliance
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Ensure full compliance with Group credit policies, AML, PEP requirements, and local regulations.
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Maintain strong internal control environments and risk management procedures.
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Lead all governance and compliance reporting for credit and operational functions.
Operational Excellence
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Lead and develop the credit & operations team, fostering a high-performance culture and succession planning.
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Oversee administrative functions including reporting, systems, and process development.
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Embed KPI dashboards and tools to improve data visibility and decision-making.
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Deliver accurate, timely reporting in alignment with Group and Business Unit timelines.
Cross-Functional Collaboration
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Work closely with Commercial Operations, Legal, Central Credit Organisation, and external advisors.
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Provide strategic input to Business Plans and Market Plans.
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Hold monthly performance reviews and support internal stakeholders with insight and recommendations.
Candidate Profile Essential Skills & Experience
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Minimum 5 years' experience in credit and collections within the business finance or financial services sector.
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Proven senior leadership experience, ideally with P&L accountability and cross-functional management exposure.
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Strong knowledge of applicable contract law and compliance regulations.
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Experience implementing credit and operational strategies with measurable impact.
- Fluent English
Education & Qualifications
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Degree or equivalent in Finance, Business, Law, or related discipline.
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Advanced knowledge of credit risk management, collections processes, and operational reporting.
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Familiarity with modern credit management systems and reporting tools.
Desirable
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Experience managing large, multi-functional teams.
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Additional languages beneficial.
Key Competencies
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Strategic thinker with strong commercial awareness.
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Clear and persuasive communicator with excellent stakeholder engagement skills.
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Highly organised, analytical, and solution-oriented.
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Strong leadership presence with the ability to coach, challenge and inspire teams.
Credit and Operations Director employer: Talent Smart Limited
Contact Detail:
Talent Smart Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Operations Director
✨Tip Number 1
Familiarise yourself with the latest trends in credit management and operational efficiency. This will not only help you understand the current landscape but also allow you to speak confidently about how you can contribute to our credit strategy during discussions.
✨Tip Number 2
Network with professionals in the finance and credit sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals that could help you stand out in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational improvements in previous roles. Highlighting measurable impacts from your past experiences will demonstrate your capability to lead and optimise functions effectively.
✨Tip Number 4
Research our company culture and values thoroughly. Understanding what we stand for will enable you to align your responses and showcase how your leadership style fits within our organisation, making you a more attractive candidate.
We think you need these skills to ace Credit and Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit and collections, particularly any leadership roles. Use specific examples that demonstrate your ability to implement credit strategies and achieve operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the company's credit strategy and how your background aligns with their goals. Highlight your experience in compliance and governance, as well as your ability to lead cross-functional teams.
Showcase Your Achievements: Quantify your achievements in previous roles, such as improvements in KPIs or successful implementation of credit policies. This will help illustrate your impact and effectiveness as a leader in the credit and operations space.
Prepare for Interviews: Anticipate questions related to credit strategy, compliance, and team leadership. Be ready to discuss specific scenarios where you drove operational improvements or managed risk effectively, showcasing your strategic thinking and problem-solving skills.
How to prepare for a job interview at Talent Smart Limited
✨Showcase Your Strategic Vision
As a Credit and Operations Director, you'll need to demonstrate your ability to develop and implement credit strategies. Be prepared to discuss specific examples of how you've aligned credit strategies with business goals in the past.
✨Highlight Leadership Experience
This role requires proven senior leadership experience. Share instances where you've led teams, managed cross-functional projects, or driven performance improvements. Use metrics to illustrate your impact.
✨Demonstrate Compliance Knowledge
Understanding compliance regulations is crucial for this position. Be ready to discuss your familiarity with credit policies, AML, and PEP requirements. Highlight any experience you have in maintaining strong internal controls.
✨Prepare for Cross-Functional Collaboration
Collaboration with various departments is key. Think of examples where you've worked closely with commercial operations, legal teams, or external advisors. Emphasise your communication skills and ability to provide strategic insights.
