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For Companies At a Glance
- Tasks: Lead credit strategy, optimise operations, and ensure compliance while driving profitability.
- Company: Join a dynamic organisation focused on financial services and operational excellence.
- Benefits: Enjoy competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a senior management team making impactful decisions in a thriving business unit.
- Qualifications: 5+ years in credit/collections, strong leadership skills, and a degree in Finance or related field.
- Other info: Fluency in English required; additional languages are a plus.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Role Summary
The Credit & Operations Director is a key member of the senior management team, responsible for leading and optimising the credit, collections, compliance, and administrative functions within the Business Unit. This role plays a pivotal part in defining and delivering the BU's credit strategy, driving operational efficiency, and ensuring regulatory and policy compliance – all while contributing to the overall profitability and performance of the organisation.
Key Responsibilities Strategic Leadership & Credit Oversight
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Develop and implement the credit strategy for the Business Unit in line with business goals.
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Set and monitor credit and operational KPIs, providing leadership across departments to meet performance targets.
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Identify underperformance and lead corrective action planning with senior stakeholders.
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Drive continuous improvement initiatives using lean methodologies and best practice.
Governance & Compliance
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Ensure full compliance with Group credit policies, AML, PEP requirements, and local regulations.
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Maintain strong internal control environments and risk management procedures.
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Lead all governance and compliance reporting for credit and operational functions.
Operational Excellence
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Lead and develop the credit & operations team, fostering a high-performance culture and succession planning.
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Oversee administrative functions including reporting, systems, and process development.
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Embed KPI dashboards and tools to improve data visibility and decision-making.
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Deliver accurate, timely reporting in alignment with Group and Business Unit timelines.
Cross-Functional Collaboration
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Work closely with Commercial Operations, Legal, Central Credit Organisation, and external advisors.
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Provide strategic input to Business Plans and Market Plans.
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Hold monthly performance reviews and support internal stakeholders with insight and recommendations.
Candidate Profile Essential Skills & Experience
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Minimum 5 years' experience in credit and collections within the business finance or financial services sector.
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Proven senior leadership experience, ideally with P&L accountability and cross-functional management exposure.
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Strong knowledge of applicable contract law and compliance regulations.
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Experience implementing credit and operational strategies with measurable impact.
- Fluent English
Education & Qualifications
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Degree or equivalent in Finance, Business, Law, or related discipline.
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Advanced knowledge of credit risk management, collections processes, and operational reporting.
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Familiarity with modern credit management systems and reporting tools.
Desirable
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Experience managing large, multi-functional teams.
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Additional languages beneficial.
Key Competencies
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Strategic thinker with strong commercial awareness.
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Clear and persuasive communicator with excellent stakeholder engagement skills.
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Highly organised, analytical, and solution-oriented.
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Strong leadership presence with the ability to coach, challenge and inspire teams.
Agency employer: Talent Smart Limited
Contact Detail:
Talent Smart Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agency
✨Tip Number 1
Network with professionals in the finance and credit sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into the role or the company. This can help you gain valuable information and potentially get a referral.
✨Tip Number 2
Research StudySmarter's current credit strategies and operational practices. Understanding our approach will allow you to tailor your discussions during interviews, demonstrating your knowledge and enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational efficiency and compliance in previous roles. Highlighting measurable impacts from your past experiences will showcase your capability to contribute effectively to our team.
✨Tip Number 4
Familiarise yourself with the latest trends in credit risk management and compliance regulations. Being well-versed in these areas will not only boost your confidence but also position you as a knowledgeable candidate during the interview process.
We think you need these skills to ace Agency
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit and collections, particularly any leadership roles. Use specific examples to demonstrate your achievements in driving operational efficiency and compliance.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your understanding of the role and how your skills align with the company's needs. Mention your experience with credit strategy implementation and your ability to lead cross-functional teams.
Highlight Key Competencies: Emphasise your strategic thinking, commercial awareness, and stakeholder engagement skills. Provide examples of how you've successfully managed teams and improved processes in previous roles.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Smart Limited
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in developing and implementing credit strategies. Be ready to provide specific examples of how your strategic decisions have positively impacted previous organisations.
✨Demonstrate Leadership Skills
Highlight your senior leadership experience, especially in managing cross-functional teams. Share instances where you successfully led a team through challenges or implemented performance improvements.
✨Know Your Compliance Regulations
Familiarise yourself with the relevant compliance regulations and credit policies. Be prepared to discuss how you've ensured compliance in past roles and how you would approach governance in this position.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working with various departments. Think of examples where you collaborated with legal, commercial operations, or external advisors to achieve business goals.
