Head of Ecommerce [Dubai]

(This role requires relocation to Dubai)

Our apparel brand client is looking for a highly skilled and strategic Head of e-commerce to lead and drive their global e-commerce business. This role is responsible for the full P&L management of our e-commerce operations locally and in international markets, ensuring sustainable growth, operational excellence, and customer satisfaction.

The ideal candidate must have strong leadership experience in e-commerce, digital strategy, UI/UX optimization, international expansion, warehousing, logistics, and last-mile fulfillment. Since they have recently migrated from Shopify to Salesforce Commerce Cloud, Service Cloud, and Order Management System (OMS), experience in these three platforms is highly preferred.

This high-impact role requires a mix of strategic vision, execution capability, and analytical thinking to scale our online business globally.

Key Requirements:

• 10+ years of experience in e-commerce leadership, with a proven track record of managing P&L for an online business.
• Experience in Salesforce Commerce Cloud, Service Cloud, and Order Management System (OMS) is highly preferred.
• Strong background in UI/UX optimization, conversion rate improvement, and digital transformation.
• Experience in launching global e-commerce markets and handling international logistics & fulfillment.
• Hands-on experience with digital marketing, performance marketing, and customer acquisition strategies.
• Knowledge of E-commerce best practices, omnichannel strategies, and DTC brand growth.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Information Technology and Management
• Industries
• IT Services and IT Consulting

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