Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and provide top-notch technical support.
- Company: Join a dynamic team focused on customer satisfaction and innovation.
- Benefits: Enjoy flexible work hours and opportunities for professional growth.
- Why this job: Be part of a culture that values relationships and customer success.
- Qualifications: 1+ years in a customer-facing role; passion for building connections is key.
- Other info: Ideal for those who thrive in a fast-paced, collaborative environment.
The predicted salary is between 28800 - 42000 £ per year.
-
Minimum 1 years’ experience within a customer facing role beneficial
-
Passionate about building relationships with customers
Technical Customer Advisor employer: TALENT SEARCH LIMITED
Contact Detail:
TALENT SEARCH LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Advisor
✨Tip Number 1
Focus on showcasing your interpersonal skills during the interview. Highlight specific examples where you've successfully built relationships with customers, as this is crucial for a Technical Customer Advisor role.
✨Tip Number 2
Research common technical issues related to our products and be prepared to discuss how you would handle them. This shows your proactive approach and genuine interest in helping customers.
✨Tip Number 3
Prepare questions that demonstrate your enthusiasm for customer service and relationship building. Asking insightful questions can set you apart and show that you're serious about the role.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed in the role.
We think you need these skills to ace Technical Customer Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in customer-facing roles. Provide specific examples of how you've successfully built relationships with customers in the past.
Show Your Passion: Express your enthusiasm for customer service and relationship building in your cover letter. Share a brief story that illustrates your passion and commitment to helping customers.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the posting, such as 'customer facing' and 'relationship building', to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at TALENT SEARCH LIMITED
✨Show Your Passion for Customer Relationships
Make sure to express your enthusiasm for building and maintaining relationships with customers. Share specific examples from your past experiences where you successfully connected with clients and how it positively impacted their experience.
✨Highlight Relevant Experience
Since the role requires at least one year of experience in a customer-facing position, be prepared to discuss your previous roles. Focus on the skills you developed and how they relate to the responsibilities of a Technical Customer Advisor.
✨Prepare for Technical Questions
As a Technical Customer Advisor, you may face questions about technical issues or products. Brush up on relevant technical knowledge and be ready to explain complex concepts in a simple way that customers can understand.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've handled challenging customer situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to resolve issues effectively.
