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- Tasks: Provide top-notch customer service and support to clients in the print industry.
- Company: Join a well-respected print manufacturing business with a strong team culture.
- Benefits: Competitive salary, office hours, and opportunities for personal and professional growth.
- Other info: Friendly team atmosphere with potential for long-term career development.
- Why this job: Kickstart your career in a dynamic environment with real impact on client satisfaction.
- Qualifications: 12 months experience in print or packaging and customer service skills.
The predicted salary is between 27000 - 27000 £ per year.
We're looking for a new recruit to join our client print manufacturing business in an important client facing customer service role. You will be joining an established and well-considered print manufacturing site, part of an experienced customer service team and reporting into the Customer Service Manager. This role would suit you if you are looking to move on from a first role within the print or packaging sectors, or have print production skills and are seeking to apply your knowledge in a customer facing role. It could be a great opportunity to join a larger business with longer term opportunities for personal and professional growth.
To be successful in this role, we would like you to have:
- A minimum of 12 months experience within the print or packaging sector.
- Experience in a customer service or support role, via telephone or email predominately.
- Good organisational and administrative skills.
- A patient and diligent style, good with details and numeracy.
- A friendly and "can do" attitude.
Customer Service Executive employer: Talent Rockit
Contact Detail:
Talent Rockit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and packaging sectors. You never know who might have a lead on a Customer Service Executive role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in print manufacturing. Show them you’re not just another candidate but someone genuinely interested in their business.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face in the role and how you would handle them. Being able to demonstrate your problem-solving abilities will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to get noticed by employers looking for talent like yours.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the print or packaging sector. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about this customer service role and how your background makes you a perfect fit for our team.
Show Off Your Customer Service Skills: Since this role is all about client interaction, make sure to mention any previous customer service experience. We love candidates who can demonstrate their friendly and 'can do' attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Talent Rockit
✨Know Your Print Basics
Brush up on your knowledge of print and packaging processes. Being able to discuss specific techniques or materials used in the industry will show that you’re not just a customer service pro, but also someone who understands the product inside out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage your time and tasks effectively. You might be asked about prioritising multiple customer requests, so think of specific instances where your organisational skills made a difference.
✨Bring Your Friendly Attitude
Your personality matters! Be sure to convey your friendly and 'can do' attitude during the interview. A positive demeanour can go a long way in customer service roles, so let your enthusiasm shine through.