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- Tasks: Provide top-notch customer service and support for print accounts.
- Company: Established print manufacturing business with a supportive team.
- Benefits: Competitive salary, office hours, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in print or packaging and strong customer service skills.
- Other info: Great chance for personal and professional development in a larger company.
The predicted salary is between 27000 - 27000 £ per year.
We are looking for a new recruit to join our client print manufacturing business in an important client-facing customer service role. You will be joining an established and well-considered print manufacturing site, part of an experienced customer service team and reporting into the Customer Service Manager.
This role would suit you if you are looking to move on from a first role within the print or packaging sectors, or have print production skills and are seeking to apply your knowledge in a customer-facing role. It could be a great opportunity to join a larger business with longer-term opportunities for personal and professional growth.
To be successful in this role, we would like you to have:
- A minimum of 12 months experience within the print or packaging sector.
- Experience in a customer service or support role, via telephone or email predominantly.
- Good organisational and administrative skills.
- A patient and diligent style, good with details and numeracy.
- A friendly and can do attitude (the customer may always be right, but sometimes they don’t make the job easier!)
If this sounds like the kind of challenge you can step into and make your own, we’d love to hear from you.
Customer Service Executive employer: Talent RockIt Ltd
Contact Detail:
Talent RockIt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and packaging sectors. You never know who might have a lead on a Customer Service Executive role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in print manufacturing. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice your customer service skills! Think of common scenarios you might face in the role and how you’d handle them. Being able to demonstrate your problem-solving abilities will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the print or packaging sector. We want to see how your skills align with the customer service role, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. We love a friendly tone, so let your personality come through!
Showcase Your Customer Service Skills: In your application, emphasise your experience in customer service, especially via phone or email. We’re looking for someone with a 'can do' attitude, so share examples of how you've gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Talent RockIt Ltd
✨Know Your Print Basics
Brush up on your knowledge of print and packaging processes. Being able to discuss specific techniques or materials can show your expertise and passion for the industry, which will impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer queries or complaints. Highlighting your ability to remain patient and diligent under pressure will demonstrate that you have the right attitude for this role.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and tasks effectively. You might want to share a specific instance where your organisational skills made a difference in your work, especially in a busy customer service environment.
✨Bring a Positive Attitude
Remember, a friendly and 'can do' attitude is key in customer service. Practice conveying enthusiasm and positivity during the interview, as this will resonate well with the hiring team and reflect the company culture.