Job Title: Cisco WebEx / Collaboration Engineer – Meeting Technology
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Location: London
Job Type: Contract – Long-term / multi-year contract
Salary /Day Rate: £264 per day
Working setup: Hybrid – 3 days per week onsite / 2 days remote
Industry Sector: Financial Services / Technology
Candidates must have the right to work in the United Kingdom
Introduction:
We are seeking a Cisco WebEx / Collaboration Engineer to join a Meeting Technology team supporting enterprise Voice, Video and Web Collaboration infrastructure.
The role will contribute to the analysis, design, implementation and continuous improvement of infrastructure supporting the Meeting Technology portfolio. You will work across Cisco Cloud Collaboration technologies, WebEx, Voice and Video platforms, ensuring solutions are robust, scalable, highly available and aligned with enterprise technology standards.
This is a hands-on technical role suited to someone with experience supporting Cisco WebEx, VoIP, video conferencing and collaboration technologies in enterprise environments.
Key Responsibilities
- Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies.
- Provide technical support across Voice, Video and WebEx platforms.
- Participate in Incident Management, Problem Management and Change Management activities.
- Design and document technical solutions, project specifications and infrastructure requirements.
- Develop and drive proofs of concept (PoCs) to evaluate new technologies and capabilities.
- Manage and coordinate technical escalations with vendors and third-party support organisations.
- Provide technical input into the creation, maintenance and implementation of technology standards and documentation.
- Support end-to-end infrastructure solutions covering integration, installation, implementation, troubleshooting and maintenance.
- Work on prioritised features and technical deliverables within ongoing Agile sprints.
- Analyse and resolve moderately to highly complex service and infrastructure problems.
- Interpret and troubleshoot VoIP, Video and WebEx topologies.
- Support the ongoing improvement of the Meeting Technology infrastructure platform in terms of robustness, scalability, availability and efficiency.
- Ensure infrastructure solutions comply with enterprise technology standards and architectural requirements. xgikmsk
Required Qualifications, Skills and Experience
- Strong professional experience supporting Voice, Video and Cisco WebEx technologies.
Cisco Collaboration Engineer employer: Talent-Relay
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